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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13931 reviews)

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4.95

Based on 13,931 reviews, last reviewed 3rd Jun 2025

265800% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Heard a lot about Step Change of family and friends... Heard a lot about Step Change of family and friends when I contacted them I felt so relaxed. I felt like strongly wanted to help. It’s taking a lot of... Read more Reviewed on: 3rd June 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13931)

Review of the StepChange, Debt Management:

Best debt management charity

I have been with StepChange for 5 years, as a debt management. They make life so much easier, easy to get in touch with. Offers a great service as a charity, with excellent care. Reviewed on: 1st May 2024

Outstanding service.

Outstanding service. Dedicated, friendly. Helpful. Caring. Reviewed on: 30th May 2025

Too proud to ask for help!

I contacted Stepchange in 2015 when I finally admitted I needed help to sort my spiraling debt problem, that time I owed £95k mainly caused by using credit cards for purchases and cash Reviewed on: 30th May 2025

Highly Recommended

It was a great relief to get everything sorted through Stepchange. They were very helpful and positive and the plan has helped me get on top of my finances. They respond quickly to queries and are very knowledgeable. Reviewed on: 30th May 2025

Very helpful and efficient service

Very helpful and efficient service Reviewed on: 30th May 2025

Step Change have been a great help.

Step Change have been a great help. The process has been very straightforward and has taken a lot of pressure off me. Reviewed on: 30th May 2025

Stepchange were very helpful and understanding of my...

Stepchange were very helpful and understanding of my situation. I would definitely recommend them. I am now debt free. Reviewed on: 30th May 2025

Taking the steam out of a pressure cooker.

Taking the steam out of a pressure cooker. Life was just one bit of pressure after another. Helped us get on with our lives. Reviewed on: 30th May 2025

Best decision I've made.

I was overwhelmed by trying to keep up payments to creditors. I was recommended to contact Step Change and it was the best decision I ever made. They helped me to construct a budget where I made regular monthly payments to my creditors but still had enough money to cover all my other outgoings. I've been with Step Change for nearly two years and they have continued to provide support. Thanks to them, I've never missed a payment to my creditors and I'm in a stable financial situation. I would recommend Step Change to anyone who is struggling financially. Reviewed on: 30th May 2025

Always helpful, and courteous.

Always helpful, and courteous. None Judgemental approach. Not rushed give you time to get the right plan Reviewed on: 30th May 2025

Time to think

Step change has given me breathing space . to sort out my past debts. And helped me to come to terms with things. Reviewed on: 30th May 2025

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