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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (12868 reviews)

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4.95

Based on 12,868 reviews, last reviewed 23rd May 2025

163400% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Wits end with worry Steph Change really helped when I was at my wits end with worry and didn’t know which way to turn. Reviewed on: 23rd May 2025

Latest lowest rating:

1

Awful - Just made everything so much worst. Just made everything so much worst. I things that were meant to be added to my plan weren't. I was given mis information told different things by diff... Read more Reviewed on: 23rd May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (12868)

We wasn’t in a very good position with our finances...

We wasn’t in a very good position with our finances when my husband had to finish work on ill health. We didn’t know what to do, we got in touch with our creditors but because we hadn’t got behind with our payments they weren’t very helpful. We phoned stepchange and from that day we felt that a weight had been lifted. They contacted all our creditors and arranged a token payment. We are still in debt but able to live more comfortably, thanks to Stepchange Reviewed on: 23rd May 2025

Stepchange is a life changer.

Stepchange is a life changer. It brings things down to earth and gives you the confidence to cope. The lovely people on the end of the phone are non judgmental and very supportive. No matter who or what , from time to time we all need some sort of help. I have recommended Stepchange to a number of people who were financially struggling. Don’t hesitate, ask for help, you will feel a whole lot better . Reviewed on: 23rd May 2025

I felt desperate after my husband passed away, my in...

I felt desperate after my husband passed away, my income went from great, to my pension. I had some insurance but once that was depleted i had mortgage payments. Credit card bills. I heard about step change, I called asking for help. They are not in any way judgemental, very understanding of my situation. I can not thank the staff enough for all the advice and recomendations given. This was 6 years ago. Made my life worth living as did not know where to turn. Thank you Step change highly recommend. Reviewed on: 23rd May 2025

You have helped me to get on top of my debts at a am...

You have helped me to get on top of my debts at a amount I can pay without making life harder. Reviewed on: 23rd May 2025

Helped me no end was snowballing and helped me have...

Helped me no end was snowballing and helped me have piece of mind again thank you Reviewed on: 23rd May 2025

I would recommend anyone who wango to Stea good advice.

They have very helpful and given a good advise. Reviewed on: 23rd May 2025

Excellent

All I wanted know and more,they were nice and polite two me Reviewed on: 23rd May 2025

Life saving debt management charity

This charity absolutely saved my life after I found myself in unmanageable debt. They took all the details of my incoming and outgoings and amount of debt and suggested the solution of a debt management plan. They dealt directly with my creditors for me so I didn't have to do a thing and I'll be debt free next year! Reviewed on: 23rd May 2025

Help when I had no-one to turn to

I was at a very difficult period of my life and didn't know where to turn. An internet search yielded StepChange and it couldn't have been easier to deal with them. Helpful, friendly and non-judgemental advisors who set up my plan. The phone lines are often busy but you do get monthly updates and an online portal to check your status. It was the best option for me at the time. Reviewed on: 23rd May 2025

Stepchanges are so supportive

Stepchange has given me stability in my life , thebadvice and assistance was amazing and they continue to support me. Reviewed on: 23rd May 2025

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