Smart Money People Logo
Go to business site
Share this page
Link copied

StepChange: Debt Management reviews

View other StepChange products
4.95
Based on 14,713 reviews, last reviewed 7th Nov 2025
85% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are very friendly and take your hand guidi... The staff are very friendly and take your hand guiding you through the legal jargon. Reviewed on: 7th November 2025
Anthony A's avatar
Anthony A

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025
Magda 's avatar
Magda
Read all reviews Write a review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

Review StepChange: Debt Management now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

StepChange Debt Management reviews (14713)

Piece of mind from Step Change

5
Step Change helped me out of a black hole. I feel much better knowing my dept are under control . Looking forward to getting back to having my depts ending, not long now. Reviewed on: 8th July 2020
J Hammond's avatar
J Hammond

Financial peace of mind

4
They have been such a positive addition to my life. Helped calm my anxiety & focus my Overwhelmed mind. The staff are very well trained & helpful. Great service. Reviewed on: 8th July 2020
P's avatar
P

Lifesavers

5
Brought me and my husband total peace of mind and an anxiety free life by allowing us a DMP plan. I was on the verge of breakdown with stress until I found Stepchange. Lovely helpful staff who never judge. Reviewed on: 8th July 2020
Viv's avatar
Viv

KNIGHTS IN SHINING ARMOUR

5
THEY HELPED ME THROUGH A VERY STRESSFUL TIME AND CONTINUE TO HELP ME EVEN NOW. Reviewed on: 8th July 2020
Eve Moreland's avatar
Eve Moreland

EXCELLENT

5
VERY PLEASED WITH THE HELP STEP CHANGE AS GIVIMG ME Reviewed on: 8th July 2020
PAUL's avatar
PAUL

Life savers

5
Turned my life around and got debt free. A new start thanks to stepchange. Reviewed on: 8th July 2020
Dominic luck's avatar
Dominic luck

Debt free at last

5
Step change have always kept me up to date with regular statements and advise with how to cope with my debts this month I have made my final payment and I am so glad I went with them. Reviewed on: 8th July 2020
Richard Eastland's avatar
Richard Eastland

A weight being lifted

5
Really helpful staff. I didn’t feel as though I was being judged about my debt at all. I have had my plan for a few years now and I am slowly getting things back on track. I can see light at the end of the tunnel now. I would definitely recommend Step Change to anyone struggling with debt. The sleepless night will disappear. Reviewed on: 8th July 2020
Nick's avatar
Nick

Great service

5
Great company which provides up to date information in a no judgmental way. Provide practical solutions to enable me to be debt free as quick as possible Reviewed on: 8th July 2020
K's avatar
K

Step change have allowed me to live again

5
Step change is always there to help . They listen and give you advice. Reviewed on: 8th July 2020
Natbag1976@yahoo.co.uk's avatar
[email protected]

Review StepChange: Debt Management now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill