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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14083 reviews)

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4.95

Based on 14,083 reviews, last reviewed 6th Jun 2025

280600% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Changed my life. Changed my life. Stepchange provided me with the best chance to free myself from large debt. Smooth sailing process and five years on debt free. Very ... Read more Reviewed on: 6th June 2025

Latest lowest rating:

1

Load of crap, can’t ever talk to anyone. Laos of crap, can’t ever talk to anyone. Set it up and forget about it. Reviewed on: 6th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14083)

Review of the StepChange, Debt Management:

Great assistance all the way!

Great assistance all the way! Supportive and always there to find best solution for my circumstances! Highly recommended! Reviewed on: 25th May 2025

A brilliant service

Has literally saved my life. I felt trapped under the weight of some poor life choices when I was at my most vulnerable and was able to get my life back on track. Friendly staff and a realistic finance plan which I follow to this day Reviewed on: 6th June 2025

Great people great stepchange have transformed my si...

Great people great stepchange have transformed my situation took away all the stress and anxiety couldn’t be happier Reviewed on: 6th June 2025

StepChange literally saved my life!

StepChange literally saved my life!!! I had nowhere else to go and no-one to turn to and felt very isolated, alone and literally terrified that I would lose everything. I had got to the point where I couldn't see a way out of the debt that my ex-husband had left me in, the bills were racking up and when Covid hit, that was the breaking point for me. I hadn't told anyone about the financial mess I had been left in and was working three jobs to try to make the payments to clear it but because of Covid, two of my three jobs ended. I realised then that I could not do this alone so swallowed my pride and reached out to Step Change. They were so helpful and sympathetic, guiding me through the options that were available to me and I didn't feel judged or stupid. The day after I felt such a relief that I had a plan in place, I wasn't having to juggle payments to different companies and I felt in control. I could not have done this without the help and support of the team at Step Change. Please, just contact them and they CAN help you! Reviewed on: 6th June 2025

Supportive, helpful and kind customer service agents...

Supportive, helpful and kind customer service agents who assess and deal with the issue/work that needed to be done. Reviewed on: 6th June 2025

Excellent magic always willing to help

Excellent always willing to help Reviewed on: 6th June 2025

Stepchange helped me get my life back,

Stepchange helped me get my life back, friendly and understanding staff, no judgement, I'm not far off being debt free, and I couldn't of done it without the help of stepchange. Reviewed on: 6th June 2025

Load of crap, can’t ever talk to anyone.

Laos of crap, can’t ever talk to anyone. Set it up and forget about it. Reviewed on: 6th June 2025

Great company.

Great company. Great Help in needs Reviewed on: 6th June 2025

, Very helpful phone call

Very helpful kind and considerate conversation, felt at ease Reviewed on: 6th June 2025

Excellent

They eased my worries. Now I can afford to pay my debts Reviewed on: 6th June 2025

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