Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14432 reviews)

View other StepChange products

4.95

Based on 14,432 reviews, last reviewed 7th Jun 2025

314200% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Helping people to take control I think that this service is excellent at putting customers at ease, they listen and are empathetic to the customers needs. Staff explain the process... Read more Reviewed on: 7th June 2025

Latest lowest rating:

2

Needed to consolidate all my financial issues into o... Needed to consolidate all my financial issues into one lump sum, great at helping budget but still getting constant emails and phone calls months afte... Read more Reviewed on: 7th June 2025

Read all reviews Write a review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

Review StepChange: Debt Management now

Help others make smarter decisions by sharing your own experience.

Write a review

StepChange Debt Management reviews (14432)

The best thing I have ever done.

Every time I contacted , Step change I was treated with respect at all times. Reviewed on: 8th July 2020

Helpful

They’ve always shown a lot of patience when helping us A very good team Reviewed on: 8th July 2020

Thank you step change

When I was struggling with my finances my bank recommended me to step change who have been absolutely amazing if it wasn't for stepchange giving me the help I needed I would still be struggling now. I can't really remember the names of the people who helped me at stepchange I would really like to say thank you very much for saving me for not getting further in debt I have learnt from my mistakes so thank you again stepchange if anybody who is in the same situation as me please go to stepchange as they are excellent and there to help they never judge. Reviewed on: 8th July 2020

Brilliant

They have been incredibly supportive, even now in this difficult time. Reviewed on: 8th July 2020

Excellent

Excellent service and support right from the outset, I’m so glad we found step change. Reviewed on: 8th July 2020

Fantastic

Been absolutely great and have helped and understood with professionalism Reviewed on: 8th July 2020

Step change literally saved myself

Everyone was so nice at stepchange. I 20 when I stupidly got myself into money issue, I felt like I couldn’t find a way out of my problems. I called stepchange and they made me feel normal and helped me with everything. Now 2 years on, I’m about to be debt free and I wouldn’t have done it without them. Reviewed on: 8th July 2020

Fantastic company

Great service great staff highly recommend Reviewed on: 8th July 2020

Step change is amazing

Step change have changed my life I was in a very dark place until I made the phone call thank you step change you turned on the light and helped me out of the black hole . Reviewed on: 8th July 2020

Mrs T

I felt so low and couldn’t see away outfit my financial difficulties. My first call was so reassurance I felt like some was listen to me and was able to help us see the light at the end of the tunnel. Every time I call they are very helpful Reviewed on: 8th July 2020

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Collection
from CCI Credit Management 5.00 from 1 reviews
Debt Advice
from National Debtline 4.94 from 7 reviews
Advice service
from Debt Free Advice 5.00 from 5 reviews

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub