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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (12913 reviews)

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4.96

Based on 12,913 reviews, last reviewed 24th May 2025

167800% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Excellent service. Excellent service. Friendly people. Reviewed on: 24th May 2025

Latest lowest rating:

1

Awful - Just made everything so much worst. Just made everything so much worst. I things that were meant to be added to my plan weren't. I was given mis information told different things by diff... Read more Reviewed on: 23rd May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (12913)

Review of the StepChange, Debt Management:

Easy to do

Easy to deal with, easy to set up a plan. No worrying just one easy payment each month Reviewed on: 23rd May 2025

Excellent service.

Excellent service. Friendly people. Reviewed on: 24th May 2025

Top people, top job, took away my bent worry to a ma...

Top people, top job, took away my bent worry to a manageable level. Reviewed on: 24th May 2025

Best choice ever made.

Well I was in deep need for help to sort out my finances. Had much debt and yous have help me so very much . I m not worried anymore as I know that I got the best people on the job. Thank you so very much for your help. Reviewed on: 24th May 2025

Help at the right time

I was in a very difficult situation with no job, going through bereavement and I was behind payments and a big debt. Stepchange helped me to put things in order and gave me lots of peace. Reviewed on: 24th May 2025

Helpful , patient understanding

Very helpful explaining everything clearly and very nice and calm Reviewed on: 24th May 2025

Thank you so much for helping me set up my debt mana...

Thank you so much for helping me set up my debt management plan. Your guidance made a difficult process feel manageable and gave me a real sense of direction. I truly appreciate your support and expertise. Reviewed on: 24th May 2025

Amazing .... Thank You

I believe Step Change saved me. I was struggling to keep my head above water and there seemed to be no way out but Stepchange helped me so much. If your struggling then please make contact with them. Reviewed on: 24th May 2025

Excellent service and advice.

Excellent service and advice. Staff are very helpful in that respect. Reviewed on: 24th May 2025

Stepchange heiped me from the depths of despair to f...

Stepchange heiped me from the depths of despair to financial equilibrium. Reviewed on: 24th May 2025

I felt I was loosing my grip on our finances after s...

I felt I was loosing my grip on our finances after suffering four major setbacks in a row. Panic doesn’t go far enough to explain how I felt. Then I talked to Stepchange and everything changed, they helped with friendly, non judgemental, advice and support. Suddenly we were in calmer waters, the “switching off” of the constant creditor phone calls and letters gave me time to workout a sensible budget with Stepchange and to feel I was taking back control. I dread to think what would have happened if we hadn’t found Stepchange, I couldn’t have managed without them. I urge anyone who feels their finances are getting out of control to contact Stepchange, it could be the best thing you do this year. To Stepchange… a very sincere thank for all that you do. Reviewed on: 24th May 2025

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