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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13321 reviews)

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4.95

Based on 13,321 reviews, last reviewed 24th May 2025

207100% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I went from feeling stressed and at my wits end to b... I went from feeling stressed and at my wits end to being so relaxed it's unbelievable. All the crap letters and phone calls stopped except for capital... Read more Reviewed on: 24th May 2025

Latest lowest rating:

1

There great very helpful willing to help There great very helpful willing to help Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (13321)

Brilliant so helpful and understanding.

I was at the end of my tether with persistent debt until I eventually contacted Stepchange and they even managed to get me a payment holiday due to the impact of Covid19. They have been so helpful and understanding throughout I don’t know if I would still be here if they didn’t help me. Reviewed on: 8th July 2020

Life saving

One small Step with you is a giant leap for our family, Thank you Reviewed on: 8th July 2020

They take all the stress away

After a marriage break up that took me completely by surprise, I was recommended to Steps by my Bank Manager, Steps helped me get a hold of my life again, took away the stress of constant phone calls, being afraid to open the post. I cant praise them enough. I wouldn't have known what to do. I'm so grateful to the whole team at Steps. Not judgemental, just the help you need Reviewed on: 8th July 2020

Great Help

So helpful, and explain everything to ease my mind Reviewed on: 8th July 2020

Helped me alot

Helped me get control over my debts and pay them back at an amount I can afford every month. No more sleepless nights for me and I know at the end I’ll be debt free. Reviewed on: 8th July 2020

Absolutely top rate service ,I can never thank them enough for helping me.

I was left after the sudden death of my husband with a lot of debt,lost my home and did not know which way to turn ..My daughter contacted Stepchange and within days my fears ,worries ,and debts became manageable .Every advisor I have dealt with in the aftermath of losing your loved one and the grief you feel have treated me with respect , empathy,kindness ,and Certainly go above and beyond.... Thank you from the bottom of my heart Reviewed on: 8th July 2020

First class advice and support

The service is second to none and I'm so relieved to have had their support and knowledge behind me to take me from despair to having answers. Reviewed on: 8th July 2020

Excellent Support

Friendly, warm, and understanding. The people understand how to relieve stress, and concern about the various issues in people’s life: offering valid support to resolve crisis. Reviewed on: 8th July 2020

Changed our lives

Step Change know their stuff!! Non judgmental and impartial advice that changed our lives. Should have called years earlier. Reviewed on: 8th July 2020

Most Helpful company

Got me out of a mess without making any valuded judgement Reviewed on: 8th July 2020

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