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StepChange: Debt Management reviews

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4.95
Based on 13,289 reviews, last reviewed 24th May 2025
203900% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
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Latest highest rating:

5

life changer... Getting in touch with stepchange was a life changer for me,we had money troubles and I didn't know where to turn to,I was scared of losing my home and... Read more Reviewed on: 24th May 2025
Graeme Tilford 's avatar
Graeme Tilford

Latest lowest rating:

1

There great very helpful willing to help There great very helpful willing to help Reviewed on: 24th May 2025
NASA Q's avatar
NASA Q
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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (13289)

Really took the stress away

5
The title says it all, I was drowning in debt and I have never felt patronised when dealing with Step change, calm and professional all the way Reviewed on: 8th July 2020
Mashed Badger's avatar
Mashed Badger

In the dark I found the light with stepcharity

5
I was struggling with my debts and I was constantly under stress on paying them affecting my life but I found Stepchange debt charity and it turned my life around. I definitely recommend if in struggle of paying your debts. Reviewed on: 8th July 2020
Cosmin 's avatar
Cosmin

Friendly, understand & non judgmental!!

5
Before I contacted step change I felt, anxious, stressed, depressed and out of control! Since contacting step change I can now see light at the end of the tunnel. They took control of my debts, contacted my debtors and made them offers based on what I could afford. I am almost clear of all my debts thanks to these wonderful guys and girls. Thank you step change for putting me back in control. Reviewed on: 8th July 2020
Terry's avatar
Terry

Help when I needed it most

5
I had been struggling with mounting debts for months until a friend told me about Step Change. It took a few days and a lot of courage to call them, I felt so guilty and was so afraid of being judged. Nothing could be further from the truth. Everyone I’ve spoken to at Step Change has showed empathy and understanding. I can now sleep a little better at night Reviewed on: 8th July 2020
Liz's avatar
Liz

AMAZING!

5
Everyone at StepChange deserves this award. They are all so kind, helpful and, most of all, understanding. They really helped me pick myself back up. Thank you all! Reviewed on: 8th July 2020
Lee Molloy's avatar
Lee Molloy

Friendly, helpful and approachable

5
When I first contacted Step Change years ago, they were helpful and friendly. This made me feel less alone and not as ashamed for being in debt. It's great knowing I can call anytime and there is someone at the end of the phone who understands. Reviewed on: 8th July 2020
Sharon Molton 's avatar
Sharon Molton

Amazing

5
Life changing service. Committed to helping you all the way. Would recommend to anyone. Reviewed on: 8th July 2020
Shell's avatar
Shell

Extremely Helpful

5
Understanding people who don’t treat you as though debt is a stigma! Reviewed on: 8th July 2020
Duncan Boyce's avatar
Duncan Boyce

Feel safe to talk

5
I was struggling to make the call for help. My sister did the call. And she was the go between to begin with. Stepchange help me to have the confidence to talk myself. Reviewed on: 8th July 2020
Kim Beard's avatar
Kim Beard

Lighten the load.

5
Things happen in life, you can be derailed financially. You need help, turn to Stepchange for a lasting solution! Reviewed on: 8th July 2020
Harold Smart's avatar
Harold Smart

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