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StepChange: Debt Management reviews

4.96
Based on 12,924 reviews, last reviewed 24th May 2025
168900% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

No More Overwhelm I can honestly say i was completely overwhelmed by my debts, but Step Change helped me manage my debts withinn my budget. They laid out a workable deb... Read more Reviewed on: 24th May 2025
paul joseph's avatar
paul joseph

Latest lowest rating:

1

Awful - Just made everything so much worst. Just made everything so much worst. I things that were meant to be added to my plan weren't. I was given mis information told different things by diff... Read more Reviewed on: 23rd May 2025
K's avatar
K

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (12924)

Review of the StepChange, Debt Management:

Excellent advice and support

5
StepChange gave me excellent advice and short term support, whilst applying for an IVA. It took some time and sacrifices over several years to get rid of my problem debt. But it was all worth it, and started with the brilliant help initially from StepChange and the supportive online help and useful newsletters. Reviewed on: 23rd May 2025

No More Overwhelm

5
I can honestly say i was completely overwhelmed by my debts, but Step Change helped me manage my debts withinn my budget. They laid out a workable debt management plan and best of all contacted all my creditors to let them know of my payment plan which kept them from harrassing me constantly. Cannot thank Step Change enough. Reviewed on: 24th May 2025

Step change is an incredible company that came to my...

5
Step change is an incredible company that came to my rescue during a tough time in my life. I was drowning in debt and under immense stress, but when I reached out to them, I was blown away by their efficiency and professionalism. They took my situation, explained everything clearly, and worked smoothly to manage all my debts. They slashed the interest rates and reduced my monthly payments to a manageable amount. The communication was amazing , and they were incredibly easy to talk to. They truly understand how to help you navigate through tough times. I can’t thank them enough for their support and guidance. They’re amazing professionals who went above and beyond to help me when I needed it the most. I highly recommend them to anyone facing financial difficulties. Reviewed on: 24th May 2025

Felt like a big weight had been lifted off my should...

5
Felt like a big weight had been lifted off my shoulders, the advice given helped me get my head back on track Reviewed on: 24th May 2025

Due to medical issues, I was made redundant & did no...

5
Due to medical issues, I was made redundant & did not know what to do or how to manage. Step change was recomended & it was the best thing to do. Reviewed on: 24th May 2025

Thankyou.

5
Helped me sort my finances after a very difficult time. No judgement just honest and very understanding to my indivifual circumstance. Reviewed on: 24th May 2025

Helped me sort my finances out I was struggling with...

5
Helped me sort my finances out I was struggling with everything money wise Reviewed on: 24th May 2025

StepChange changed my life.

5
StepChange changed my life from total despair to worry free living with regard to my debts. I have physical and mental health disabilities, without their help and support through the whole process I would not have been able to cope. StepChange managed every aspect of my debt situation and I would recommend anyone with debt issues get in touch with them as soon as possible rather than try to navigate the mine field themselves. Reviewed on: 24th May 2025

Everyone i speak to are friendly and experienced

5
Everyone i speak to are friendly and experienced Reviewed on: 24th May 2025

Enables structured repayments.

5
Enables structured repayments. This allows for planning and clear and concise statements. Reviewed on: 24th May 2025

From the pit to hilltops.

5
From the pit to hilltops. It seems I was not getting solutions for my financial burden. My finances were in taters not able cope payments. But when I turned to StepChange my debits has been very manageable. Kudos StepChange. Reviewed on: 24th May 2025

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