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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13268 reviews)

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4.96

Based on 13,268 reviews, last reviewed 24th May 2025

202300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

THANK YOU FOR HELPING ME I am so pleased I found Stepchange. their plan is enabling me to clear my debts without the added stress of being harrassed by debt collectors. A TRUE... Read more Reviewed on: 24th May 2025

Latest lowest rating:

2

Do your own research! Difficult to speak with someone. Products and the consequences of taking out a product not clearly explained. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13268)

Review of the StepChange, Debt Management:

Always helpful and informative when contacting the...

Always helpful and informative when contacting the provider Reviewed on: 23rd May 2025

THANK YOU FOR HELPING ME

I am so pleased I found Stepchange. their plan is enabling me to clear my debts without the added stress of being harrassed by debt collectors. A TRUE BEACON OF HELP AND REASSURANCE WHEN I NEEDED HELP. THANK YOU Reviewed on: 24th May 2025

The staff are very friendly and they always exceeds...

The staff are very friendly and they always exceeds expectations they give you comfort when they talk to you it’s rare to see that now . Reviewed on: 24th May 2025

Catalogue debt help

I had one catalogue debt that had spiralled out of control. The catalogue company told me about ‘step change debt charity’, I got intouch and they helped me out by writing to the catalogue company straight away and setting up a payment plan through them so I don’t even have to deal with the catalogue company anymore, I just deal with step change and it’s so much easier. Reviewed on: 24th May 2025

Stepchange charity are trustworthy, & professional

when i was stressed & upset about debt Step change charity were helpful, non judgemental, professional & unbiased. the help they give is constructive & helps with seeing a way forward Reviewed on: 24th May 2025

The team at StepChange are friendly, professional, v...

The team at StepChange are friendly, professional, very helpful and knowledgable. They made me feel reassured and confident again during a difficult period. Thank you! Reviewed on: 24th May 2025

Really helped me get on top of my financial situatio...

Really helped me get on top of my financial situation and relieve the pressure Reviewed on: 24th May 2025

The process was stress free and I’ve gone from feeli...

The process was stress free and I’ve gone from feeling overwhelmed to managing my finances and not dreading the phone calls or mail Reviewed on: 24th May 2025

StepChange were brilliant with my debts, I left them...

StepChange were brilliant with my debts, I left them all my details and I’ve not had any problems since, Reviewed on: 24th May 2025

Total support was there from beginning to end.

Total support was there from beginning to end. Staff are so helpful and take time to explain each step. Reviewed on: 24th May 2025

Helpful Step Change

Very very helpful and friendly, they are all very knowledgeable and also calm you down, ease your mind. Reviewed on: 24th May 2025

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