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StepChange: Debt Management reviews

4.96
Based on 12,973 reviews, last reviewed 24th May 2025
173700% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Life Changing Experience! I went from the depths of despair and desperation, drowning in debt to overwhelming relief and a life with a bright future, thanks to StepChange and t... Read more Reviewed on: 24th May 2025
Karen Thorburn's avatar
Karen Thorburn

Latest lowest rating:

1

Awful - Just made everything so much worst. Just made everything so much worst. I things that were meant to be added to my plan weren't. I was given mis information told different things by diff... Read more Reviewed on: 23rd May 2025
K's avatar
K

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (12973)

Review of the StepChange, Debt Management:

Step change helped me from feeling there was nothing...

5
Step change helped me from feeling there was nothing I could do to offering myself help and advice it was such a weight off my shoulders Reviewed on: 23rd May 2025

Life Changing Experience!

5
I went from the depths of despair and desperation, drowning in debt to overwhelming relief and a life with a bright future, thanks to StepChange and their debt solution for me! Reviewed on: 24th May 2025

I have a brighter future now

5
Experience Debt problem with a few creditors, I was living off credit and it was getting worse and worse I did a income and expenditure online and it wasn’t something I was surprised about but it did show me where to make cuts in my income and regarding my spending, I’m on a DMP now with them but the down side it is going to take along time to pay my creditors off. Online is a great service and it’s worth spending the time doing a income and expenditure and any question they have been brilliant helping me every step of the way the future looks brighter now with their help trust me their great at what they do. Reviewed on: 24th May 2025

Very good and very helpful , made things easy to man...

5
Very good and very helpful , made things easy to manage, i was going through hard times help me so much Reviewed on: 24th May 2025

Stepchange helped me it can help you also

5
Stepchange helped me when I was at a very low time in my life I had debt problems and stepchange helped me immensly Reviewed on: 24th May 2025

I got an unspeakable help to go from 'overwhelmed' t...

5
I got an unspeakable help to go from 'overwhelmed' to 'on top of it’. I have received a great support for many years. I has changed mine and my family’s life. Reviewed on: 24th May 2025

StepChange helped when I didn't know where to turn.

5
StepChange representatives have always been most helpful and encouraging on this journey. They have guided me and advised me with tough choices I have had to make. Always available to answer any questions about pending collections. Reviewed on: 24th May 2025

Thank you

5
They helped me to get my life manageable when it felt anything but. Reviewed on: 24th May 2025

The best

5
Getting in touch with StepChange was the best thing I’ve ever done, regarding my financial difficulties. They did my budget, they came in deal with my creditors, they gave me peace, of mind knowing the exact amount I could afford to pay monthly.. I’ve experienced a lot of stress and sleepless nights, so I will always be grateful to StepChange for giving me the chance to enjoy life again. Reviewed on: 24th May 2025

They give you peace of mind that your debts are all...

5
They give you peace of mind that your debts are all getting paid and they take the stress off you when dealing with your debtors Reviewed on: 24th May 2025

Coyld not believe how easy Stepchange made it to sor...

5
Coyld not believe how easy Stepchange made it to sort out my debts.Very straightforward and you feel like a weight has been taken of your shoulders.Very organised and customer service is excellent and non biased.Literally a lifeline to climbing out of debt. Reviewed on: 24th May 2025

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