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StepChange: Debt Management reviews

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4.95
Based on 13,125 reviews, last reviewed 24th May 2025
188200% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

I can’t thank StepChange enough I can’t thank StepChange enough for the support they’ve given me over the past couple of years. When I first reached out, I was overwhelmed and scared... Read more Reviewed on: 24th May 2025
N Thomas's avatar
N Thomas

Latest lowest rating:

2

Do your own research! Difficult to speak with someone. Products and the consequences of taking out a product not clearly explained. Reviewed on: 24th May 2025
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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (13125)

Step Change saved my life.

5
Before I contacted Step Change, I couldn't see a positive way out of my debts. Step Change transformed my life and have been brilliant with me every step of the way. There is no doubt that Step Change saved my life and I will be eternally grateful to all at Step Change. I am paying back every penny to my creditors on an affordable DMP which still allows me to live a life. Reviewed on: 8th July 2020
Gareth's avatar
Gareth

Great service

5
Brilliant customer service Good online service Makes you feel confident that they are looking after your best interests all the time Reviewed on: 8th July 2020
Gillian parris's avatar
Gillian parris

Saved my sanity

5
Thanks to stapchange i finally feel back in control of not just my finances but also my life, excellent seamless service from the get go Reviewed on: 8th July 2020
Nick's avatar
Nick

Very helpful and sympathetic at the same time

5
Very easy to talk to and discuss issues Reviewed on: 8th July 2020
Peter Croxford's avatar
Peter Croxford

Great Help

5
Step changed helped me when i was in a situation where i found myself struggling and didn’t see a way to help myself. They have been a great support and informative of every step. Its been a good help. Reviewed on: 8th July 2020
Kayt's avatar
Kayt

Just reach out

5
When I thought there was no way out of my debt problems a fantastic non judgemental team came up with a plan and now I know I can pay everyone back and can now budget and live within my means Reviewed on: 8th July 2020
Nanny's avatar
Nanny

Really very peaceful now

5
I am really very thankful for the support of step change. Thanks all step change Team. James Joseph and shiny George Reviewed on: 8th July 2020
James 's avatar
James

They saved my life and reason

5
I was so desperate frightened to spend any money on food or anything that would make it hard to pay for the loans I wanted to pay them but it became increasingly difficult it took most of my money monthly how I came to get them is a different matter but I was very silly and trusted some one it’s called scammed but they were my debts I was responsible and StepChange Changed it all and gave me a way out I am eternally grateful for their help and all the people who I came intouch with were kindness them selves all of them Thankyou all Reviewed on: 8th July 2020
Paula Chamberlain's avatar
Paula Chamberlain

Excellent service

5
Really helpful and informative they’ve taken care of everything and helped me through a tough time. Reviewed on: 8th July 2020
Ldv 's avatar
Ldv

No more sleepless nights

5
Step change helped me agree an affordable repayment plan to my creditors. It was simple to do and I felt very well advised and supported throughout. I would really recommend Step Change to anyone struggling with debt. Reviewed on: 8th July 2020
C. DAVIES's avatar
C. DAVIES

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