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StepChange: Debt Management reviews

View other StepChange products
4.95
Based on 14,715 reviews, last reviewed 31st Dec 2025
73% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

I was so stressed wished I had done this years ago m... I was so stressed wished I had done this years ago made my life so simpler and learned to live within my means. Reviewed on: 31st December 2025
Debbie P's avatar
Debbie P

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025
Magda 's avatar
Magda
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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14715)

Extremely Helpful

5
The best service available when things go wrong Reviewed on: 17th June 2021
M Gu's avatar
M Gu

MrNobody

5
Maybe im only here because of you...? Reviewed on: 17th June 2021
Marcin Rabiega's avatar
Marcin Rabiega

Amazing company so helpful

5
So polite very helpful puts you at complete ease Reviewed on: 17th June 2021
Avril Jones's avatar
Avril Jones

Top class

5
The iron I got was absolutely brilliant. After I did it I felt like a huge weight was lifted off my shoulders. I would recommend using StepChange to anybody. Reviewed on: 17th June 2021
Gareth's avatar
Gareth

Unsung heroes

5
Without there help most of us would be without hope !.. Reviewed on: 17th June 2021
Zak's avatar
Zak

Put my mind at rest & deal with my debts effectively

5
Very helpful, understanding , knowledgeable staff. They make a daunting task manageable without judgement Reviewed on: 17th June 2021
Gc's avatar
Gc

Helpful, reassuring, on-point

5
Their staff is very helpful and reassuring. you can feel that they are working on your behalf and just talking to them makes you feel less anxious. On top of that, they are extremely professional in carrying out all the steps on your behalf and they are really good at keeping you informed. Reviewed on: 17th June 2021
Undisclosed's avatar
Undisclosed

Supportive and encouraging

5
Helped from the very first phone call Reviewed on: 17th June 2021
Devonian3's avatar
Devonian3

Step change have saved me from A nervous breakdown

5
They were extremely helpful and sorted everything for me quickly Reviewed on: 17th June 2021
Lorraine Griffin 's avatar
Lorraine Griffin

Just brilliant

5
It has made my life calm again. I'm at the end now and couldnt be happier. Just seek advice and stay on the straight and narrow, it does work. Reviewed on: 17th June 2021
Sue 's avatar
Sue

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