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StepChange: Debt Management reviews

4.95
Based on 13,321 reviews, last reviewed 24th May 2025
207100% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

I went from feeling stressed and at my wits end to b... I went from feeling stressed and at my wits end to being so relaxed it's unbelievable. All the crap letters and phone calls stopped except for capital... Read more Reviewed on: 24th May 2025
Paul C's avatar
Paul C

Latest lowest rating:

1

There great very helpful willing to help There great very helpful willing to help Reviewed on: 24th May 2025
NASA Q's avatar
NASA Q

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (13321)

Feel safe to talk

5
I was struggling to make the call for help. My sister did the call. And she was the go between to begin with. Stepchange help me to have the confidence to talk myself. Reviewed on: 8th July 2020

Lighten the load.

5
Things happen in life, you can be derailed financially. You need help, turn to Stepchange for a lasting solution! Reviewed on: 8th July 2020

Help when you need it most...

4
Helped me when I needed it, made paying my debts an achievable goal, very grateful. Reviewed on: 8th July 2020

Life saving service

5
The free service they provide is life changing and enabled my family and I to rebuild our lives and look to the future with hope not despair. Reviewed on: 8th July 2020

Compassionate and efficient

5
Step change are always very helpful and deliver a solution every time Reviewed on: 8th July 2020

GREAT RESPONSE

5
They are very efficient, very knowledgeable and puts you at ease. Reviewed on: 8th July 2020

Excellent advice and Service

5
Brilliant team of people who provide honest and really helpful advice. Reviewed on: 8th July 2020

very likely to advise anyone who is in financial difficulty to contact stepchange

5
the help I received from stepchange relived all my worries about debt problems!And helped me relax more and not worry everytime the phone rang or worrying when the post arrived. Their help is invaluable! Reviewed on: 8th July 2020

Without a shadow of a doubt i woukd recommend step change

5
Step change helped me to figure out a future to pay my debts and never judged me. I am on the road to debt recovery and can sleep at night. Stepchange are at the end of the phone to answer your queries and all the personnel are efficient, kind, friendly and helpful. Thank you step change. You changed my life and i am enjoying putting the steps in place to being debt free Reviewed on: 8th July 2020

The best thing I have ever done.

5
Every time I contacted , Step change I was treated with respect at all times. Reviewed on: 8th July 2020

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