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StepChange: Debt Management reviews

4.95
Based on 14,714 reviews, last reviewed 22nd Dec 2025
83% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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Latest highest rating:

5

Peace of mind I was in a deep problem of my debt and couldn't find a solution especially with war in my country Sudan and family commitments I was struggling until ... Read more Reviewed on: 22nd December 2025
Siham 's avatar
Siham

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025
Magda 's avatar
Magda

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14714)

Non judgmental, really kind, reassuring

5
Can’t fault StepChange, all dealings I have had with them has been clear and stress free Reviewed on: 17th June 2021

Really understanding people and no judgement whatsoever

5
I was confused and upset owing money and entering the arena of second time round cancer yet again. These guys made me relax and look at things in a bigger perspective. I know I can speak to someone when the situation changes. Reviewed on: 17th June 2021

Best company

5
From the first day I contact them my life became with less worries Reviewed on: 17th June 2021

They changed my life

5
Couldn’t have worked towards clearing my debt without StepChange Reviewed on: 17th June 2021

A Weight off my Mind

5
Stepchange ended my worrying and sleepless nights. Reviewed on: 17th June 2021

Absolutely saved my sanity

5
Without the support of Stepchange I don't know how I would have survived Reviewed on: 17th June 2021

They saved my life

5
Can’t thank enough this people for the help with my problems.I was depressed and devastated after splitting up with my partner. I was overwhelmed with the debts problem and they save me. Reviewed on: 17th June 2021

Step change is the best.

5
Since I have been with step change I had ultimate peace of mind. Thank you and I am so grateful for your outstanding support. Reviewed on: 17th June 2021

Life changing

5
They are with you every step of the way Reviewed on: 17th June 2021

Excellent

5
Very helpful and understanding not judgmental at all deal with creditors easily and without fuss Reviewed on: 17th June 2021

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