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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13502 reviews)

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4.95

Based on 13,502 reviews, last reviewed 25th May 2025

224600% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Best decision I've made to be debt free I was at my wits end and overwhelmed by my debts. Stepchange helped me make the right decision to which debt management solution would be best for me.... Read more Reviewed on: 25th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (13502)

Helpful

Every one I have spoken to have been really helpful and didn’t judge me ! I was very embarrassed by my situation but step change really put my mind at rest Reviewed on: 8th July 2020

Step Change Brilliant

I would recommend Step Change to anyone in need of financial assistance and support. They are brilliant with excellent service. 5* rating!! Reviewed on: 8th July 2020

completely supportive and helpfull

anyone you speak to is so understanding and supportive very polite and so helpful in your time of need with your debt issues and not judgemental Reviewed on: 8th July 2020

Out of a a hole

Excellent communication. Sympathetic. Took a weight of our shoulders. Reviewed on: 8th July 2020

Brilliant

Very helpful staff excellent help when needed Reviewed on: 8th July 2020

So helpful

Excellent company took all my worries away, very pleasant to deal with , now I can sleep and see the light, brilliant Reviewed on: 8th July 2020

Great amazing fantastic service

Well since I joined step change Charity my life has improve because the debts I was and I am still in it was mess but thank to you has improved . So great fantastic job Reviewed on: 8th July 2020

Best service

The best helpful people with I have been served. They know how to resolve people problems. Reviewed on: 8th July 2020

Excellent

brilliant help me out massively. Couldn't recommend them enough . Reviewed on: 8th July 2020

The best of the rest

are so helpful in every way a understanding of the problems that you face and help reduce the stress Reviewed on: 8th July 2020

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