Smart Money People Logo

StepChange: Debt Management reviews

4.95
Based on 13,363 reviews, last reviewed 24th May 2025
211000% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

There were so kind helpful and removed loads of stre... There were so kind helpful and removed loads of stress in my life very good firm and the job they do is a massive help to people well done around Reviewed on: 24th May 2025
T's avatar
T

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025
Steven 's avatar
Steven

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13363)

Review of the StepChange, Debt Management:

Life changing, rid my mind of all fears

5
Life changing, rid my mind of all fears Reviewed on: 23rd May 2025

There were so kind helpful and removed loads of stre...

5
There were so kind helpful and removed loads of stress in my life very good firm and the job they do is a massive help to people well done around Reviewed on: 24th May 2025

Fantastic Service

5
Stepchange started helping me a few years ago and continue to do so. They have been fantastic with their support, time and advice. Reviewed on: 24th May 2025

Great service and helpful staff

5
Very helpful with all information and service, always willing hep in any situation , staff very friendly on the telephone Reviewed on: 24th May 2025

Peace of Mind

5
An excellent Debt Management association to deal with. They give you their time, are sympathetic to your individual circumstances, will advise you of all debt management options, contact all your debtors on your behalf and set up an affordable payment plan which enables you to clear any debts. Highly recommended. Reviewed on: 24th May 2025

Amazing.

5
Amazing. I cannot thank stepchange enough for helping me. I'm in such a better position now, sleeping, not crying and so much happier. It took alot to pick up the phone and ask for help Reviewed on: 24th May 2025

Step change was helpful.

4
Step change was helpful. The only thing I am concerned about is that although I am paying the monthly instalment through debt change still I have been putted on default for 6 years on my credit report. Would be great full if that default will be removed from my credit report. Reviewed on: 24th May 2025

Best ever decision dealing with Stepchange

5
Contacted Stepchange 3 years ago and the best decision I made . Very courteous and understanding and have helped enormously Reviewed on: 24th May 2025

Excellent service dedicated to help people like me s...

5
Excellent service dedicated to help people like me so happy for step change to make it affordable for me to clear my debts with out being harassed highly recommend Reviewed on: 24th May 2025

Great way to get on top of finances, best thing ive...

5
Great way to get on top of finances, best thing ive done to avoid the unwanted letters from debts. Reviewed on: 24th May 2025

Peace of mind and didn’t judge easy to talk to and h...

5
Peace of mind and didn’t judge easy to talk to and help with finances and only pay what you can afford Reviewed on: 24th May 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products