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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13773 reviews)

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4.95

Based on 13,773 reviews, last reviewed 28th May 2025

250600% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

StepChange helped me when I thought no-one could and... StepChange helped me when I thought no-one could and I'm so grateful to everyone at Step change for showing me that there are still good people in thi... Read more Reviewed on: 28th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13773)

Review of the StepChange, Debt Management:

Brilliant charity .

Extremely kind , helpful advisors , non judgmental and reassuring. Reviewed on: 24th May 2025

StepChange helped me when I thought no-one could and...

StepChange helped me when I thought no-one could and I'm so grateful to everyone at Step change for showing me that there are still good people in this world that help other people and for free! Thank you Step change. Reviewed on: 28th May 2025

The only solution to debt in my eyes

We were in a really mess with our debts. Step change offered a debt management plan that has been affordable and our creditors froze the interest. They made sure we still had money in a budget for savings and holidays. Reviewed on: 28th May 2025

Great ser

Was very easy to set up staff were very helpful and easy to talk to had the. Best night's sleep for ages would recommended them to anyone Reviewed on: 28th May 2025

A godsend in the toughest times

I got in touch with stepchange after trying to take my own life. They made everything understandable and easy to digest - since then I’ve managed t pay back circa 30k in just over two years. Reviewed on: 28th May 2025

Listened to my problem and had a sound professional...

Listened to my problem and had a sound professional advice. Reviewed on: 27th May 2025

Caring and understanding

Every thing was very professionally conducted and with compassion when I was in a very difficult situation. Reviewed on: 27th May 2025

I am very happy with my experience with stepchange

I am very happy with my experience with stepchange, my life has gone from stressful and not worth living to feeling manageable and feeling supported to keep on going. I am grateful for their support. They gave me all of the options I would be eligible for and let me choose the one that I thought would be best for me. They were understanding when I contacted customer support with nay queries or concerns. They have been helpful with keeping in touch to update me on where I am at and have been supportive with reviews. Reviewed on: 27th May 2025

It was professional and relatively easy to sort my f...

It was professional and relatively easy to sort my finances out. Reviewed on: 27th May 2025

DPM support

They helped me setting up my DMP and dealt with my creditors. I felt supported all the way as I always thought there were no options for me. Reviewed on: 27th May 2025

Made a very stressful & upsetting period more manage...

Made a very stressful & upsetting period more manageable & was very understanding Reviewed on: 27th May 2025

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