Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13902 reviews)

View other StepChange products

4.95

Based on 13,902 reviews, last reviewed 31st May 2025

263100% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

turned a bad situation into a manageable one turned a bad situation into a manageable one Reviewed on: 31st May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

Read all reviews See your review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13902)

Review of the StepChange, Debt Management:

Life savers

Just ringing them, sorting through my debts and coming up with many solutions to help and picking the right one for me was a massive weight from my shoulders! I can’t thank them enough. Just talking to them made me feel at ease and we hadn’t even started talking about my debts by this point. Reviewed on: 12th June 2020

turned a bad situation into a manageable one

turned a bad situation into a manageable one Reviewed on: 31st May 2025

My experience with stepchange is how understanding a...

My experience with stepchange is how understanding and encouraging the people which work for stepchange are, you feel confident after speaking with stepchange and according to the time spent with the stepchange they hold your hands through the difficult time. Thank you Reviewed on: 31st May 2025

informative...

Every time I have needed to phone staff have been very informative,respectful and have done everything they can to keep me informed, how to go about things. Reviewed on: 31st May 2025

StepChange - the go to company

They have massively helped me get into a budget and debt free within a realistic time frame and budget. Anyone I’ve spoken to had been so understanding and helpful compared to other companies I have attempted to use. Reviewed on: 30th May 2025

This is an amazing service which has helped me make...

This is an amazing service which has helped me make significant changes to my financial situation. I cannot begin to describe how great it feels to see an end to all the stress. A huge weight has been lifted. Reviewed on: 30th May 2025

Strongly recommend

Very nice and helpful customer service, the website (customer account) is easy and understandable, They solved all my financial problems. Highly recommend. Reviewed on: 30th May 2025

Non judgemental

Did not judge and very friendly to deal with . Simple and straightforward to go through the process Reviewed on: 30th May 2025

Rebecca Cox's review of stepchange

They are very nice and very helpful people online and on the phone. I'm so grateful to them helping me get out of debt, thank you so much. Rebecca Cox. x Reviewed on: 30th May 2025

Really helpful.

Really helpful. Gave me confidence I could get my finances under control Reviewed on: 30th May 2025

Brilliant

I have been with Stepchange since 2004.Always been excellent, keeping me updated on changes and my reviews. They helped me with my debts after a relationship breakdown. They contacted my debt companies which helped a great deal with the stress. My debts are soon finished and I owe a lot of gratitude to Stepchange, I 100% recommend this company. Don’t bury your head contact them asap, very friendly and approachable people. Reviewed on: 30th May 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Advice
from National Debtline 4.94 from 7 reviews
Debt Collection
from Darcey Quigley & Co 4.00 from 1 reviews
Debt Solutions
from Abacus 4.56 from 5 reviews

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub