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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13868 reviews)

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4.95

Based on 13,868 reviews, last reviewed 29th May 2025

259800% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Always supportive no matter what, really helped me a... Always supportive no matter what, really helped me and my husband through a difficult time Reviewed on: 29th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13868)

Review of the StepChange, Debt Management:

Life savers

Just ringing them, sorting through my debts and coming up with many solutions to help and picking the right one for me was a massive weight from my shoulders! I can’t thank them enough. Just talking to them made me feel at ease and we hadn’t even started talking about my debts by this point. Reviewed on: 12th June 2020

Always supportive no matter what, really helped me a...

Always supportive no matter what, really helped me and my husband through a difficult time Reviewed on: 29th May 2025

Staff I’ve spoken to are always polite and helpful.

Staff I’ve spoken to are always polite and helpful. It’s a free service but most effective in assisting with finances Reviewed on: 29th May 2025

Took the worry from us...

Took the worry from us and sorted all our creditors out Reviewed on: 29th May 2025

My financial difficulties were having an impact on m...

My financial difficulties were having an impact on my mental and emotional wellbeing; I felt ashamed, incredibly overwhelmed, and constantly anxious. The day I spoke to a counsellor from Step Change, I began to feel hope, the counsellor was understanding and very supportive, and I no longer felt alone. I will always be forever grateful to Step Change for making a difference in my life. Reviewed on: 29th May 2025

From desperation to relief.

From desperation to relief. Lovely people sorted it all out in record time. Reviewed on: 29th May 2025

Very friendly team, very helpful and understanding

Very friendly team, very helpful and understanding Reviewed on: 29th May 2025

the easy way

very easy to speak to and easily set plan in place to overcome anxiety and depression Reviewed on: 29th May 2025

Stephanie review

Following a divorce i was struggling things wasn't getting any better until you guys came in and made it manageable. Reviewed on: 29th May 2025

It’s a great help the service is really good speakin...

It’s a great help the service is really good speaking with operators Been polite and understanding and always try to help Reviewed on: 29th May 2025

very efficient ,helpful and outstanding

you were very Honest and very loyal, you take time to listen someone's problem and very efficient in helping people who were confused and very stressed with the Debt, you are always ready to help people - very excellent with your service Reviewed on: 29th May 2025

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