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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14700 reviews)

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4.95

Based on 14,700 reviews, last reviewed 5th Aug 2025

56450% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Professional and understanding. Professional and understanding.. fantastic help in managing dept. Would highly recommended.. Reviewed on: 5th August 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14700)

So Helpful

stepchange are amazing and took away the stress of my finances when we couldnt manage anymore and didnt know where to turn.in less than 2 yrs we will be debt free. Reviewed on: 8th July 2020

Extremely helpful

Everyone one you talk to at Step Change are very helpful and understanding and treat you with respect Reviewed on: 8th July 2020

Lifesaving service

StepChange helped me when I was in total despair. Reviewed on: 8th July 2020

great service

Tell us a little more about your experience...I will recommend them to friends and family as their services are great. Reviewed on: 8th July 2020

Hassle Free Relief

I had gone from being single to having 4 step children and one on the way within six months, I had debts that were affordable when I was alone and then became out of hand when all I wanted was to provide for my children. Step change resolved my issues with ease and Hassle Free, which gave me the security and assurances I needed to be there for my newly born daughter. Reviewed on: 8th July 2020

Fantastic

So helpful, made me stress free and helped with my debt! Reviewed on: 8th July 2020

Peace of Mind

Stepchange changed my life they are kind considerate people who take the e time to listen to you and most if all her help you get peace of mind and I can now sleep at night Just the best xx Reviewed on: 8th July 2020

I am 100% satisfied

you can always count on the customer's help and understanding Reviewed on: 8th July 2020

Amazing people make a successful business,!

Step change have literally saved my life. I was under so much stress, pressure, I could not see a way out, except for a final solution. Then Step change did just that. One step at a time, with patience, understanding and genuine care they guided me through all options available to me, and it was no where near as ominous as I had it all pictured in my darkest moments. Slowly, diligently we agreed a plan, and out the wheels in motion for my gradual steps for a debt free life. The customer representatives are very knowledgeable and have all the options, answers to reassure you. Step change DESERVES recognition because they genuinely care, understand. Step change truthfully are absolutely amazing. Reviewed on: 8th July 2020

Excellent service

Complete support. Even when your circumstances change always there for help and advice. Would highly recommend for people who struggle with debt Reviewed on: 8th July 2020

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