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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13263 reviews)

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4.96

Based on 13,263 reviews, last reviewed 24th May 2025

201800% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Really helped me get on top of my financial situatio... Really helped me get on top of my financial situation and relieve the pressure Reviewed on: 24th May 2025

Latest lowest rating:

2

Do your own research! Difficult to speak with someone. Products and the consequences of taking out a product not clearly explained. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13263)

Review of the StepChange, Debt Management:

Helpfull

Always found everyone that I have spoken to at Stepchange have been very compassionate, helpfull and understanding Reviewed on: 8th July 2020

Really helped me get on top of my financial situatio...

Really helped me get on top of my financial situation and relieve the pressure Reviewed on: 24th May 2025

The process was stress free and I’ve gone from feeli...

The process was stress free and I’ve gone from feeling overwhelmed to managing my finances and not dreading the phone calls or mail Reviewed on: 24th May 2025

StepChange were brilliant with my debts, I left them...

StepChange were brilliant with my debts, I left them all my details and I’ve not had any problems since, Reviewed on: 24th May 2025

Total support was there from beginning to end.

Total support was there from beginning to end. Staff are so helpful and take time to explain each step. Reviewed on: 24th May 2025

Helpful Step Change

Very very helpful and friendly, they are all very knowledgeable and also calm you down, ease your mind. Reviewed on: 24th May 2025

I turned to step change in 2020 my marriage had bro...

I turned to step change in 2020 my marriage had broken down , and I was left with a lot of debts so I owed about 16000, at the time, iv been able to put all my debts as one payment, so far iv payed just over 6,000 pounds in the last 5 years I'm glad I did turn to step change, they have helped me sort out my debts and now iv been able to sleep at night Reviewed on: 24th May 2025

Incredible service!

Incredible service…from overwhelmed to calm and being on top of my finances. Thank you! Reviewed on: 24th May 2025

Once I was on the plan(which was no problem being ac...

Once I was on the plan(which was no problem being accepted), I was treated with respect not judgement, I have been with stepchange for some time and never had a problem ever, I am now almost clear of debt and would like say a big thank you to them for this. Reviewed on: 24th May 2025

They helped me go from totally under water - to on t...

They helped me go from totally under water - to on top to things. So kind and compassionate souls working there. I will never forget them. In fact, im going to donate and help them further as I had a change in circumstances. Thank you all so much. Reviewed on: 24th May 2025

They don’t judge, provide clear guidance and really...

They don’t judge, provide clear guidance and really easy to manage Reviewed on: 24th May 2025

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