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StepChange: Debt Management reviews

4.95
Based on 13,329 reviews, last reviewed 24th May 2025
207800% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

I'm not overwhelmed anymore. Thank you. I called in the hopes that I would be able to start clearing my debts. Stepchange advisors are polite and very helpful and they have put everything in... Read more Reviewed on: 24th May 2025
Paul c's avatar
Paul c

Latest lowest rating:

1

There great very helpful willing to help There great very helpful willing to help Reviewed on: 24th May 2025
NASA Q's avatar
NASA Q

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13329)

Review of the StepChange, Debt Management:

Very helpful

5
Each and Every person from stepchange has been very understanding, helpful in all the help and questions we asked. Couldn't fault them in any way. If it wasn't for their help I don't know where we would be now. Reviewed on: 8th July 2020

I'm not overwhelmed anymore. Thank you.

5
I called in the hopes that I would be able to start clearing my debts. Stepchange advisors are polite and very helpful and they have put everything in place so now the weight of the world has been lifted of my shoulders so thank you stepchange. Reviewed on: 24th May 2025

My life has changed for the better since working wit...

5
My life has changed for the better since working with StepChange. I cannot explain how much weight has been lifted from my shoulders. I have a clear manageable plan. I am finally gaining some control back and would not hesitate to recommend Stepchange. A massive thank you. You did literally save my life when I was in a very dark place. Reviewed on: 24th May 2025

Highly recommend

5
Best thing we ever done. Went from not knowing where to turn to feeling in control. Took a long time to pay back our debt but we did it and I’m proud of that. Fantastic team who helped us from the first call until our final payment. My only regret is that we didn’t do it sooner Reviewed on: 24th May 2025

Best debt management plan ever. Friendly and caring.

5
Friendly and caring. Nothing is to much trouble and the stress they lift from you is fab. Absolutely brilliant Reviewed on: 24th May 2025

They were very helpful to help me to achieve my goal...

5
They were very helpful to help me to achieve my goal to be debt free, not judgemental, just to the point, you are already stressed about your debts but they make you feel at easy Reviewed on: 24th May 2025

GOOD EMERGENCY SERVICE

4
Step change help me when I was in dire straights following my redundancy they have helped me to get back on top of things which have improved my mental health Reviewed on: 24th May 2025

Took the wait off my shoulders .

5
Took the wait off my shoulders .Could live my life again Reviewed on: 24th May 2025

Stepchange help a lot to find a way out of Credit ca...

5
Stepchange help a lot to find a way out of Credit card dept. Reviewed on: 24th May 2025

I went from feeling stressed and at my wits end to b...

5
I went from feeling stressed and at my wits end to being so relaxed it's unbelievable. All the crap letters and phone calls stopped except for capital one who winge every month just cause they feel they can but to be fair I know not to worry about it as I know they've agreed to a payment plan. So let them winge. Reviewed on: 24th May 2025

Angels on the Phone, they listen and are sympathetic...

5
Angels on the Phone, they listen and are sympathetic, and then they help, and through this help, you are able to sleep at night, and live life without worry. Reviewed on: 24th May 2025

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