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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13950 reviews)

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4.95

Based on 13,950 reviews, last reviewed 5th Jun 2025

267600% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

There when I needed help When my finances did not go according to plan and I needed advice and assistance Step Change were very helpful and understanding and made the process ... Read more Reviewed on: 5th June 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13950)

Review of the StepChange, Debt Management:

Excellent service

The support I received was invaluable. They helped every step of the way and I was never made to feel at fault for my debt problem. Not having to deal with the creditors letters and phone calls reduced my stress. It took a while but I am almost debt free and have gained back my self respect. I would not be in this position without their help. Reviewed on: 11th July 2020

There when I needed help

When my finances did not go according to plan and I needed advice and assistance Step Change were very helpful and understanding and made the process to managing my situation easy and without any embarrassment. Reviewed on: 5th June 2025

Excellent and professional

Step Change reduced my DMP by two thirds, which saved me struggling each month. They were excellent in assisting me list my income and outgoings. Reviewed on: 5th June 2025

Debt free after 18 years!

18 years on this plan, you guys are fantastic thank you, my life has changed from the stress at the beginning to now debt free, kind and caring understanding staff, my advice to anyone struggling with finance please pick up the phone, you won't look back. Reviewed on: 5th June 2025

Knowledgeable

They are professional and very understanding Reviewed on: 5th June 2025

Thank you

Supportive, and professional . Communication is first class and zero judgment just support and facts Reviewed on: 4th June 2025

Staff was very helpful and understanding

Staff was very helpful and understanding Reviewed on: 4th June 2025

Excellent company helped us deal with our debt.

Excellent company helped us deal with our debt. Stopped the interest and made easy monthly payments Reviewed on: 4th June 2025

Great advice and assistance given always

They have always given me great advice and assistance when necessary. A brilliant organisation. They're very professional and friendly. They are there to help not judge. Reviewed on: 4th June 2025

Very helpful and its free.

Very helpful and its free. Staff are always polite and helpful when I call for advice. Reviewed on: 4th June 2025

A wonderful charity who changed my life.

A wonderful charity who changed my life. Reviewed on: 4th June 2025

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