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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14437 reviews)

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4.95

Based on 14,437 reviews, last reviewed 8th Jun 2025

314700% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Every helpful, great customer service and advice Very helpful, great customer service and advice Reviewed on: 8th June 2025

Latest lowest rating:

2

Needed to consolidate all my financial issues into o... Needed to consolidate all my financial issues into one lump sum, great at helping budget but still getting constant emails and phone calls months afte... Read more Reviewed on: 7th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14437)

God send.

Without Stepchange we would as a family been unable to meet our financial obligations which would undoubtedly have left us in financial ruin. Reviewed on: 8th July 2020

I am very happy with Step Change Charity

Step Change Charity helped me to feel much better and relived at my lowest. They really were and are there when I need support and I m very grateful. Thank you Reviewed on: 8th July 2020

Excellent service all round

Cannot praise enough everyone I have dealt with has been most helpful in some cases over and beyond what I would have expected they have certainly got us back on the road to recovery with a sensible affordable plan Reviewed on: 8th July 2020

I was in a lot of debt.

I was in a lot of debt due to circumstances beyond my control and step change is helping me deal with my debts , at an easy re payment Plan . I would recommend step change , to any body who have debt problems. Reviewed on: 8th July 2020

Excellent

Thanks to Stepchange I’m able to sleep at night knowing I’m on the right path. The customer service team are brilliant and friendly. Thanks Reviewed on: 8th July 2020

Supportive & nonjudgmental

Always there, calming me with help & support, throughout my needs Reviewed on: 8th July 2020

Excellent service.

Step Change are the best debt charity ever, highly recomandable. Got in touch over 3 years ago and they never failed to help. Excellent!!! Reviewed on: 8th July 2020

Life changing

I could t recommend StepChange more highly- they we incredibly helpful and have saved me from crippling debt Reviewed on: 8th July 2020

Helped me

Very pleasant friendly and professional Reviewed on: 8th July 2020

Stress free as soon as we started with Step Change

They were helpful, and reassuring. My husband and I stopped arguing so much over money because we both knew the bills were finally being paid and not snowballing. If ever I need assistance I Know I only have to telephone them and the staff will be friendly and sort any issue I have, if they can. Reviewed on: 8th July 2020

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