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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14700 reviews)

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4.95

Based on 14,700 reviews, last reviewed 5th Aug 2025

84775% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Professional and understanding. Professional and understanding.. fantastic help in managing dept. Would highly recommended.. Reviewed on: 5th August 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14700)

Helpful and understanding

Helped me not to worry, have supported me by freezing payments whilst furloughed. Great charity. Reviewed on: 8th July 2020

Absolutely brilliant

Stepchange are the best support I've ever received! Great customer service A+++ Reviewed on: 8th July 2020

Life savers

I did not know where to turn, and Step change sorted everything out, another year and a bit and I’ll be debt clear. Reviewed on: 8th July 2020

Sound Stepchange Advice!

Stepchange helped us at a really stressful time, their help & understanding was an invaluable first step on our journey to being debt free! Reviewed on: 8th July 2020

Absolutely fantastic

They’ve always been there ready to help in any way they can Reviewed on: 8th July 2020

Step change has helped me so much

I was struggling daily before I got help from step change. They are always on hand when needed. Reviewed on: 8th July 2020

very helpful

When you feel like there’s no option, stepchange will show you a way from the permanent pressure created by debt. Thank you Stepchange. Reviewed on: 8th July 2020

Good Customer Service

They have helped to assist me all throughout my DMP processing to progressing my credit record. A well-recommended company for helping people in a debt financial management. Reviewed on: 8th July 2020

Fantastic help, they have been amazing help

Fabulous help, I couldn't thank Step change enough. Reviewed on: 8th July 2020

Life changing advice

Step Change have made a huge difference to my life. They've made it really easy for me to turn things around. I can now see light at the end of the tunnel where before the future looked very dark and bleak Reviewed on: 8th July 2020

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