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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14700 reviews)

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4.95

Based on 14,700 reviews, last reviewed 5th Aug 2025

56450% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Professional and understanding. Professional and understanding.. fantastic help in managing dept. Would highly recommended.. Reviewed on: 5th August 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14700)

Peace of mind

Step Change has given me light at the end of the tunnel and massive peace of mind with my debts. I am now back in control after their help and expertise. Reviewed on: 8th July 2020

Amazing support and help

Having been at my deepest worry Barbour debt I found Stepchange to be helpful non judgemental and eascablevtobtakevmebthriugh the process of setting up a realistic payment plan which I have been able to maintain. Always professional and gives me the strength and determination to pay up all of my debts with their continued encouragement and advice Reviewed on: 8th July 2020

Lifesaver

5 yrs ago I couldn’t see a way out of debt, but a phone call to Stepchange changed everything. A weight had lifted off my shoulders. Reviewed on: 8th July 2020

Highly recommend this Debt Management Service

Very helpful and expertly run service. Reviewed on: 8th July 2020

Excellent work and support

Very helful all the time I needed advice and support Reviewed on: 8th July 2020

Step change are the best

I was in debt quite a bit with payday loans and my wages couldn’t cover the pay back amounts. So in the end I went to step change and explained my situation and they were so helpful, sent a form out to fill which was easy to fill out. They got in touch with the payday loan companies and agreed with them different rates to pay back which they all are now. Any time I’ve had to call them they have been so helpful and polite and friendly. I would totally recommend them to anyone who has debt problems. Definitely the best debt change company out there. Reviewed on: 8th July 2020

Step change have been my saviours

They have helped me more than any words can express and I will be grateful to them for the rest of my life Reviewed on: 8th July 2020

First class service

Turned our lives around, thought there was no light at the end of the tunnel,now we're nearly debt free. Reviewed on: 8th July 2020

Very helpful and friendly

I was very anxious and nervous about my debt but contacting step change was the best thing I did concerning my debt. Amazing service with excellent staff. I would be lost without them. Reviewed on: 8th July 2020

Absolute God Send

I was a post man who during the privatisation was put on reduces hours. When my children came along we were in such a bad state financially! I have now gone to being a debt advisor with Stepchange and have completely changed my life for the better! Reviewed on: 8th July 2020

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