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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13379 reviews)

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4.95

Based on 13,379 reviews, last reviewed 24th May 2025

212500% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I set up a dept plan they went above and beyond took... I set up a dept plan they went above and beyond took away my stress and anguish they were so help full when covid struck I lost my job which got me be... Read more Reviewed on: 24th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13379)

Review of the StepChange, Debt Management:

Fantastic charity

Would recommend anyone in debt contacting this charity! Such a wonderful service they offer & all the agents are really supportive. Reviewed on: 9th June 2021

I set up a dept plan they went above and beyond took...

I set up a dept plan they went above and beyond took away my stress and anguish they were so help full when covid struck I lost my job which got me behind with all my dept they dealt with it all Reviewed on: 24th May 2025

Helpful mostly

Most agents are kind and courteous. And most are helpful Reviewed on: 24th May 2025

Excellent service helped me sort my debts and gave a...

Excellent service helped me sort my debts and gave advice every step of the way . Understanding, non judgmental was a me to get on with my life knowing I had my debt sorted through step change. Reviewed on: 24th May 2025

After contacting stepchange peace of mind

After contacting stepchange and speaker to an adviser a budget that suited my circumstances was sorted I finally had peace of mind .they supported me all the way . Reviewed on: 24th May 2025

They provided a great service and relieved a lot of...

They provided a great service and relieved a lot of stress! Reviewed on: 24th May 2025

Step change customer service are polite, helpful, fr...

Step change customer service are polite, helpful, friendly and efficient. Reviewed on: 24th May 2025

Excellent A** Service

Excellent. I received all the help needed to sort my bills out. Customer service were polite and took the time to listen and help. Reviewed on: 24th May 2025

StepChange helped me organise my debts each month I...

StepChange helped me organise my debts each month I can see how much I actually owe , and I’m very grateful to them for helping to get debt free , I’m half way their now . Reviewed on: 24th May 2025

I like that you helped me thorough difficult times a...

I like that you helped me thorough difficult times annd make me understand what i did wrong. It made my life a lot easier and helped me to go through this difficult time of my life and now i can look more helpful into the future. Reviewed on: 24th May 2025

Brilliant charity .

Extremely kind , helpful advisors , non judgmental and reassuring. Reviewed on: 24th May 2025

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