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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13831 reviews)

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4.95

Based on 13,831 reviews, last reviewed 29th May 2025

256200% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Could not recommend StepChange more highly We were in a very dark place when financial matters had become overwhelming but within 30 minutes of speaking to the team at StepChange we could see a... Read more Reviewed on: 29th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13831)

Review of the StepChange, Debt Management:

Great customer service

I was impressed with how thorough Step change were and non judgmental. They managed to deal with my case really quickly, and my stress! Thanks Step Change! Reviewed on: 8th July 2023

Could not recommend StepChange more highly

We were in a very dark place when financial matters had become overwhelming but within 30 minutes of speaking to the team at StepChange we could see a clear path forward and a massive weight was lifted from our shoulders. Reviewed on: 29th May 2025

Very helpful and kind

Well informed staff extremely patient and polite. Every time I spoke to someone they were able to put my mind at ease I wish I knew about the charity earlier to use their help Reviewed on: 29th May 2025

Very helpful in assisting with getting finances in o...

Very helpful in assisting with getting finances in order, gives you an easy way to work out your spending. It has made a very stressful situation much less so and without any judgement. Reviewed on: 29th May 2025

They have been very helpful to me.

They have been very helpful to me. Reviewed on: 29th May 2025

Friendly staff and always have a solution to any pro...

Friendly staff and always have a solution to any problem no matter how big or small they may seem Reviewed on: 29th May 2025

Management

Very helpful and supportive. Took care of my needs Reviewed on: 29th May 2025

The staff at Stepchange are extremly helpful and mak...

The staff at Stepchange are extremly helpful and make you feel at ease. I would reccomend them . First class Reviewed on: 29th May 2025

Really help me Thank you so much

Really help me Thank you so much Reviewed on: 29th May 2025

Very friendly and professional they sorted my DMP wi...

Very friendly and professional they sorted my DMP without any hassle it's lifted a big weight off my shoulders thank you stepchange Reviewed on: 29th May 2025

Marvelous to deal with.

Can't fault it, excellent PR, VERY FRIENDLY, HELPFUL, CLEAR UNDERSTANDING OF HOW TO USE STEPCHANGE, FELT AT EASE. VERY INFORMATIVE AND SORTED MY FINANCES, OF WHICH I AM EXTREMELY HAPPY WITH. THANK YOU STEPCHANGE, WOULD HIGHLY RECOMMEND. Reviewed on: 29th May 2025

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