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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.92
Based on 1,312 reviews, last reviewed 17th Apr 2025
22% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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5%
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Latest highest rating:

4

So far so good! I've only recently opened an account from the Woodbridge office. I was attracted by the compeitive rates (so far), it being a local financial service ... Read more Reviewed on: 17th April 2025
M's avatar
M

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1312)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Regular savings account

5
Market leading rate for years. (except for accounts requiring a linked current account). Pay in through standing order, withdraw by post. Reviewed on: 8th November 2017

So far so good!

4
I've only recently opened an account from the Woodbridge office. I was attracted by the compeitive rates (so far), it being a local financial service provider in my community, the ease of accessing the office given my location and the option to use the services online as I wish. The processes were as pain free as elsewhere. Reviewed on: 17th April 2025

Customer care

4
Staff in Felixstowe were extremely helpful Reviewed on: 16th April 2025

Customer Service, Woodbridge Branch

5
Recently went into the Woodbridge Branch to open a new account. We were served by Benny who as usual, was extremely pleasant and helpful. Reviewed on: 7th April 2025

Jack was very professional, helpful and polite.

5
Jack was very professional, helpful and polite. Reviewed on: 5th April 2025

Two very satisfied customers.

5
We made the appointment to arrange two ISA accounts, following a previous appointment, to open accounts for our grand children. We opened 3 accounts for them, and whilst there we asked about ISA’s, Jack was extremely helpful and gave us information we hadn’t known. This encouraged us to open ISA’s with you. At both appointments, Jack was extremely helpful and showed good knowledge regarding the accounts we were interested in. His help was much appreciated. We opened our other accounts with you in 2022 and have been really happy with the service we’ve received. We’ve found all your staff to be friendly and helpful. Reviewed on: 28th March 2025

Always very helpful

5
Very happy in my dealings with Suffolk Building Society. Reviewed on: 28th March 2025

Efficient and excellent

5
Excellent customer service, as always. Reviewed on: 26th March 2025

Friendly, efficient, local

5
Efficient service, products/information made clear, knowledgeable. Reviewed on: 25th March 2025

Established, local, knowledgeable

5
Given Tracey's help opened a new account further to my exisiting ones. Reviewed on: 25th March 2025

Welcoming, professional, local

5
It's local. Staff very professional and helpful. Reviewed on: 24th March 2025

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