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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1598 reviews)

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4.94

Based on 1,598 reviews, last reviewed 2nd Jan 2026

8% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Rachael was very helpful and efficient in dealing wi... Rachael was very helpful and efficient in dealing with my matters. I could not of been more pleased. The branch is easy to get to and parking is avail... Read more Reviewed on: 2nd January 2026

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1598)

Best staff ever

Woodbridge lovely welcome always a smile and pleased to help Reviewed on: 7th February 2023

Freindly Local

Suffolk Building Society is Friendly effiecient and also on the ball online Reviewed on: 7th February 2023

Efficient and friendly service

Always receive efficient and friendly service. Competent staff who know what they are doing. Reviewed on: 7th February 2023

Good customer service

Our savings account has been trouble free and every query has been answered promptly. Having a high street store to go into has been invaluable. Reviewed on: 7th February 2023

Old fashioned curtesy.

It’s so good to talk to polite staff either face to face or on the phone. Always helpful. Reviewed on: 7th February 2023

Very happy customer

I have had a savings account with the Ipswich now Suffolk building society since I had my first paper round at the age of 13 I'm now 69 so you must have done something right Reviewed on: 7th February 2023

The staff in the Capel St Mary Office

We use the office on a monthly basis, and the staff are always efficient, friendly and helpful Reviewed on: 7th February 2023

Very helpful when I ask questions, great people at Capel St Mary building society

When I started to save some money, hie little it is, the help I get was great, friendly and they recognise me when I come in, I love that, I don’t feel being a number , I told my daughter about this and now She has a saving account there to, Thank you Capel St Mary Reviewed on: 7th February 2023

Excellent

An excellent product, well presented, and really suited to my needs. The personal service From the Ipswich Building Society, with its constant information flow keeps me up to date and well informed. The personal touch means a lot to me, especially as I get older. They kept me informed regarding the increase in interest rates so i could keep ahead of the game. Well done and thank you. Reviewed on: 7th February 2023

First Time Savers

Its our first time saving with Suffolk and now we have five different accounts all of which were easy to open, and offered competitive rates. Reviewed on: 7th February 2023

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