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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1598 reviews)

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4.94

Based on 1,598 reviews, last reviewed 2nd Jan 2026

8% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Rachael was very helpful and efficient in dealing wi... Rachael was very helpful and efficient in dealing with my matters. I could not of been more pleased. The branch is easy to get to and parking is avail... Read more Reviewed on: 2nd January 2026

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1598)

Very Helpful

Nothing is too much bother, its very good customer service. Reviewed on: 7th February 2023

Friendly, local, personal

Opened a savings account for my son, it’s great that I can pop in on a weekend, staff are always friendly - seems much more personal and accessible than a high street bank. Reviewed on: 7th February 2023

Excellent service excellent staff

The staff are amazing I was impressed why they handled everything how they advise me what to do with my money I cannot praise them enough I’ll give them 10 out of 10 Reviewed on: 7th February 2023

Traditional banking

Providing helpful & friendly advice in branch & online, Suffolk building society is a credit to my home town & a taste of traditional banking on the high street. I’m a very satisfied saver! Reviewed on: 7th February 2023

Easy and helpful service

Suffolk are a great building society. Their branches are filled with friendly and helpful people, they answer their phones quickly, and they make things so easy for the customer. Would thoroughly recommend them. Reviewed on: 7th February 2023

Great friendly service with convenient branches

I’m a new customer to the Suffolk building society & am very impressed with the staff as very helpful & great products on offer. Nice to have plenty of branches in good locations to choose from too! Reviewed on: 7th February 2023

Very happy with the service we always receive

We have been with the society for 10 years & always been very happy with the service we receive. The staff are always friendly, helpful & polite. Reviewed on: 7th February 2023

Opening a new account

Staff were friendly and approachable which made it incredibly easy to open the new account Reviewed on: 7th February 2023

Suffolk building society review

A very helpful and friendly building society. Reviewed on: 7th February 2023

Friendly staff

Staff friendly and very helpful, lovely clean and tidy branch in Sudbury Suffolk , best interest rates Reviewed on: 7th February 2023

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