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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

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4.94
Based on 1,814 reviews, last reviewed 10th Mar 2026
138% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

5

Quick and easy to book appointment. Quick and easy to book appointment. Helpful staff Reviewed on: 10th March 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1814)

Suffolk Building Society Branch Review

5
Handy as it's in the local village, and friendly staff. Reviewed on: 28th March 2023
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Suffolk Building Society Branch Review

5
Local shop, and staff always ready to help. Reviewed on: 28th March 2023
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Very friendly people

5
Decided to open a savings account with them, lovely friendly team, I felt right at home. Would recommend them to all my friends. Reviewed on: 27th March 2023
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Advice on saving product selection.

5
Very helpful staff and knowledgeable and able to give clear advice on what options were available to maximise saving opportunities. Reviewed on: 25th March 2023
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Excellent customer service by Diane at the Woodbridge branch

5
We visited the Woodbridge branch of Suffolk Building Society this morning to look into moving our existing ISA’s into a higher rate. We were greeted by a cheerful Diane, who advised us on our best option. We were very pleased with the service we received. Reviewed on: 24th March 2023
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appointment for briefing on ISA's

5
Met with Diane Smith today 24th March 1100 hrs, she was kind, considerate and efficient and arranged our review with all the relevant information we required so that we could proceed with our investment. many thanks John & Lillian Brooks Reviewed on: 24th March 2023
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Suffolk Building Society Branch Review

5
Very good service, friendly, helpful and polite. Reviewed on: 23rd March 2023
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Suffolk Building Society Branch Review

5
Personal treatment and appreciation of their members. Reviewed on: 23rd March 2023
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Happy, helpful service

5
I have used Suffolk building society since I had a kids savers account. I have stuck with them as they are always so helpful and friendly and will always try their best to help with whatever you need/are looking for. Benji and Dianne are two of the nicest people I've encountered, particularly in customer service. Cannot recommend highly enough. Reviewed on: 17th March 2023
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Suffolk Building Society Branch Review

5
Friendly, personable, knowledgeable member of staff. We were made to feel very comfortable and explanations given clearly when we asked. Excellent customer care. We saw Harvey for our interview, a very courteous, young man. Reviewed on: 15th March 2023
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