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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

View other Suffolk Building Society, formerly Ipswich Building Society products
4.92
Based on 2,411 reviews, last reviewed 15th Aug 2026
28% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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Latest highest rating:

5

Staff were very helpful and friendly Staff were very helpful and friendly Reviewed on: 15th August 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou
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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2411)

In branch service review

5
Helpful, informative, very happy, lovely staff. Reviewed on: 1st September 2024
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Helpful and explain the products

5
You can speak to someone that is helpful, knows their job and is not a computer. Reviewed on: 1st September 2024
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Verified Member

Very good service

5
Excellent service and friendly staff. Reviewed on: 1st September 2024
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Friendly, helpful, caring

5
Staff are friendly and welcoming. They are knowledgeable about the products and happy to help explain things. Reviewed on: 31st August 2024
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Local, friendly, efficient

5
Michelle was so helpful and very pleasant. Please don't move from Princes Street!. Reviewed on: 31st August 2024
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Professional, friendly, local

5
We needed to reshape our SBS savings to provide a resilient and accessible resource to meet possible demands sometime this year. Charlotte helped us decide and implement the appropriate changes. Reviewed on: 28th August 2024
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Verified Member

In branch service review

5
The staff are polite, friendly and helpful. I was attended by Charlotte and she is definitely 10 stars. Reviewed on: 28th August 2024
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Verified Member

Great customer service from Benny.

5
Great customer service from Benny. He was so helpful and provided clear communication throughout the whole process Reviewed on: 6th August 2024
Laura W's avatar
Laura W

They are excellent

5
It cannot be improved. Everyone at the Hadleigh branch are excellent. All the staff are excellent. They are all excellent. Reviewed on: 31st July 2024
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Verified Member

Friendly, efficient and customer-centred

5
Staff always friendly and efficient. Reviewed on: 31st July 2024
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