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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1598 reviews)

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4.94

Based on 1,598 reviews, last reviewed 2nd Jan 2026

8% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Rachael was very helpful and efficient in dealing wi... Rachael was very helpful and efficient in dealing with my matters. I could not of been more pleased. The branch is easy to get to and parking is avail... Read more Reviewed on: 2nd January 2026

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1598)

Excellent service

Staff are very helpful and always most pleasant. Reviewed on: 7th February 2023

Friendly, helpful staff offering competitive savings options

We have both held savings accounts with Suffolk Building Society for many years. We have appreciated the support and kindness from the staff when setting up our accounts and giving us updated information. We happily recommend this Building Society and plan to use it for many more years. Thank you. Reviewed on: 7th February 2023

Always helpful

I’ve had a regular savings account for over 10 years and found the local branches to be easy to access and staff are helpful. I just wish I could do it all online though, need to get up to date with technology SBS! Reviewed on: 7th February 2023

Outstanding

I have always found this to be an outstanding place, friendly staff, good offices and a local business Reviewed on: 7th February 2023

Friendy Local Building Siociety

Always a helpful, polite efficient organisation. Reviewed on: 7th February 2023

Reassuring, helpful and efficient customer service

Always a very positive experience to visit the Suffolk Building Society! Staff are friendly, efficient, reassuring and professional. Highly recommend! Reviewed on: 7th February 2023

New Customer!

Opened a new account. Dealt with quickly and competently. Friendly staff. Reviewed on: 7th February 2023

Friendly local service that's second to none!

I started saving with the Suffolk Building Society when I first moved to East Anglia and I have never looked back! Their friendly service is second-to-none and it is so good to know they still have branches on the high street - please keep up the good work! - we need you now more than ever! Reviewed on: 7th February 2023

Very good customer service, some decent rates

I've been with Suffolk for years. Some savings rates (including mine) are good but others are not so competitive. Would love to see online banking introduced if only to be able to see my balance. Reviewed on: 7th February 2023

Efficient accessible service.

Very easy to contact, the phone is always answered promptly. Staff in the branches are very helpful. Reviewed on: 7th February 2023

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