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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.92
Based on 2,411 reviews, last reviewed 15th Aug 2026
28% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Staff were very helpful and friendly Staff were very helpful and friendly Reviewed on: 15th August 2026
Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2411)

Rachel G

5
Rachel was excellent - quickly understanding our needs, answering our questions and proceeded to complete all the paperwork efficiently. Reviewed on: 23rd September 2024
Reply from Suffolk Building Society, formerly Ipswich Building Society Hi, Steve. That’s very kind of you! We’ve shared your feedback with Rachel and she's chuffed! Response date: 24th September 2024
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Suffolk Building Society, formerly Ipswich Building Society

Local, pleasant staff, good service

5
Opened an ISA. Would like this branch (Hadleigh) to stay here always. Reviewed on: 18th September 2024

Local, convenient and helpful

5
It's nice to talk to someone in person rather than do it all online. Reviewed on: 18th September 2024

Extremely efficient Team

5
The team are extremely efficient and welcoming, from my phone call to make an appointment within the Aldeburgh branch to open a new account to the end of my consultation appointment, excellent service! Reviewed on: 6th September 2024
Reply from Suffolk Building Society, formerly Ipswich Building Society Hi, Ann Marie. That’s a wonderful review – Thank you! We try and make everything feel easy, so it’s great to hear we’re doing it well. There’s not much that pleases us more than a pleased customer! Response date: 9th September 2024
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Suffolk Building Society, formerly Ipswich Building Society

Helpful, simple, efficient

5
Efficient and easy to book an appointment. Reviewed on: 1st September 2024

Friendly, helpful, cosy

5
The the friendly, helpful approach. It feels old-fashioned in a good way! Lovely experience for children's savings. Reviewed on: 1st September 2024

Convenient, helpful, friendly

5
Helpful staff with the ability to tailor our requirements to needs. Reviewed on: 1st September 2024

Friendly, local

5
Friendly staff and a local branch. Reviewed on: 1st September 2024

Fair, accessible, good reputation

5
Local, human contact to ask questions, passbooks. Reviewed on: 1st September 2024

Fair, accessible, reputable

5
Local premises, handy contact, and passbooks. Reviewed on: 1st September 2024

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