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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.92
Based on 1,352 reviews, last reviewed 22nd May 2025
6% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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Latest highest rating:

5

Friendly and Informative The Halesworth branch is always friendly and informative Reviewed on: 22nd May 2025
Miss B's avatar
Miss B

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1352)

Best in Class

5
Professional and friendly customer service Reviewed on: 26th January 2022
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your review. We're glad to hear we're providing you with a good service. Response date: 27th January 2022
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Suffolk Building Society, formerly Ipswich Building Society

Great savings products and great staff

5
We both hold savings accounts and have been impressed with the choice available, as well as the patience, friendliness and helpfulness of the staff whenever we visit or phone with a query. Particular shout out to those at the Sudbury branch! Thank you very much. Reviewed on: 26th January 2022
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your review. We're glad to hear we're providing you with a good service. Response date: 27th January 2022
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Suffolk Building Society, formerly Ipswich Building Society

ABSOLUTLEY

4
H WOULD NOT TAKE MY SAVINGS ANYWHERE ELSE THEY ARE EFFICIENT AND FRIENDLY Reviewed on: 26th January 2022
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your review. We're glad to hear we're providing you with a good service. Response date: 27th January 2022
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Suffolk Building Society, formerly Ipswich Building Society

Helpful and friendly

5
Always happy and able to resolve any issues. Reviewed on: 26th January 2022
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your review. We're glad to hear we're providing you with a good service. Response date: 27th January 2022
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Suffolk Building Society, formerly Ipswich Building Society

friendly, helpful and professional.

4
The times we have needed to visit our branch we have always found the personal service, welcoming, friendly, helpful that has led to a thoroughly professional approach, concluding with the appropriate outcomes. Thanks Reviewed on: 26th January 2022
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you so much for taking the time to leave us a review. We're delighted that you are enjoying the experience in our branch - we agree that the branch staff are really fantastic! Response date: 15th February 2022
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Suffolk Building Society, formerly Ipswich Building Society

Friendly, personal service

5
Good savings options from our local building society Reviewed on: 26th January 2022

Excellent local building society

5
Friendly helpful staff, support their members with excellent organised discounted trips and visits and often some of the best savings rates. Support local community groups and organisation too. Reviewed on: 26th January 2022

Competitive interest rates

5
During these trying times of very low interest rates on savings products, Suffolk have maintained their competitive interest rates. Reviewed on: 26th January 2022

Friendly,efficient service

4
Staff Always happy to help, have remained open during these troubled times Reviewed on: 26th January 2022

Savings

5
The regular savings account has a very low interest rate . This is more than balanced by the high bonus rate provided there have been no withdrawals , which is paid on the anniversary of the account . Reviewed on: 26th January 2022

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