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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.92
Based on 1,376 reviews, last reviewed 13th Jun 2025
23% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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5%
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Latest highest rating:

5

Efficiently and smooth setting up of isa account. My initial phone enquiry was answered immediately and positively with an offer to send me their application pack for a fixed rate isa. On returning... Read more Reviewed on: 13th June 2025
Alan Butler's avatar
Alan Butler

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1376)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Service with a smile

5
Excellent service great knowledge of product Reviewed on: 18th September 2023

Local, convenient, helpful

5
Accounts available in the office as well as online. Reviewed on: 28th February 2025

All looks good

5
Cannot see how it could be improved. Reviewed on: 28th February 2025

Great customer service

5
Good customer relations and good products. Reviewed on: 27th February 2025

Friendly, efficient, personable

5
Staff were amazingly helpful and so friendly. Reviewed on: 26th February 2025

Local convenience, friendly, informative

5
Face-to-face information. Friendly and very informative staff. Lovely to have a local society and Angela was extremely helpful. Reviewed on: 26th February 2025

Excellent service and products

5
Friendly and very efficient and knowledgeable. Reviewed on: 26th February 2025

In branch service review

5
Good service, talk to people not computers. Reviewed on: 26th February 2025

Good value

5
Friendly, pleasant staff. No waiting. Reviewed on: 24th February 2025

Local, friendly, convenient

5
Local, convenient and someone to speak to. Reviewed on: 21st February 2025

Friendly, efficient and knowledgeable.

5
Friendly, efficient and knowledgeable. It was lovely to be able to talk to someone face to face at our local branch.. Excellent interest rates too Reviewed on: 21st February 2025