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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2411 reviews)

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4.92

Based on 2,411 reviews, last reviewed 15th Aug 2026

28% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Staff were very helpful and friendly Staff were very helpful and friendly Reviewed on: 15th August 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2411)

Friendly and informative , new options made availabl...

Friendly and informative , new options made available for us Reviewed on: 2nd May 2024

Helpful, efficient, caring

Ease of access, good rates, and great staff. Reviewed on: 30th April 2024

Friendly, helpful, attentive

All information provided in a relaxd meeting with no pressure. Reviewed on: 30th April 2024

Brilliant, fantastic, great

Brilliant guys and an A1 service. Reviewed on: 30th April 2024

Good, human, good products

Good when face-to-face or on the phone. Professional and friendly. Reviewed on: 30th April 2024

Very good, excellant service, were very helpful

Very good, excellant service, were very helpful Reviewed on: 28th April 2024

Brilliant local society

Went to Princes Street today about taking out an ISA/money transferring from existing account. Very happy with the service provided, excellent customer service. Reviewed on: 26th April 2024

The gentleman that helped me was really helpful

I was assisted when I arrived at the Building society and the whole process of opening a new account was straightforward and the jet wanna help me with really helpful Reviewed on: 18th April 2024

Very helpful and friendly at the Aldeburgh branch

Very helpful and friendly at the Aldeburgh branch Reviewed on: 17th April 2024

Great Customer Service

I have been comparing ISA Saving rates recently and while I was in Woodbridge I thought I would pop in and ask for some information. I was welcomed with a warm smile, I did not have a appointment but they managed to shuffle things around to give me the time, information and advice that I was seeking and with the services that Chloe provided, which was friendly, knowledgeable and professional with no hard sale was so impressive that I decided to open an account with The Suffolk Building Society in Woodbridge. Well done to Chloe and her team. I will certainly be recommending them and thank you for the cup of tea. Reviewed on: 12th April 2024

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