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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.93
Based on 1,417 reviews, last reviewed 31st Jul 2025
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

5

Available, accomodating and necessary Professional service and welcoming. Face-to-face contact. Accessible for easy transactions. Reviewed on: 31st July 2025
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1417)

Very helpful

5
Staff always very friendly and helpful Reviewed on: 26th January 2022

All good stuff.

5
Aldeburgh branch easy to deal with; always polite and business like. Interest rates very competitive. Makes saving a pleasure! Reviewed on: 26th January 2022

A constant throughout my life

5
Simply, I had my first account (with the Freehold Land Society, as was) in 1948, and I have not been let down in all that time. Mutuals are a great business model, especially in Financial Services. The Society has changed over the years but so have my needs. I like their personal touch with a willingness to maintain a branch network and the localness of the staff. Reviewed on: 26th January 2022

Personal service with a smile

5
It is slways a pleasure to go in because whatever happens one is dealt with politely and patiently. They always know the answers to queries and are happy to help. Reviewed on: 26th January 2022

friendly service every time

5
Fast efficient friendly service every time I contact them Reviewed on: 26th January 2022

Very friendly and accessible

5
Accessible premises. Cheerful, welcoming staff who are always keen to help. Patient with old people - even those without smartphones! A joy to have on the high street. Reviewed on: 26th January 2022

Savings

5
Always got time to explain things if I am not sure they never make me feel I am a nuisance. The one I use most is Hadleigh Reviewed on: 26th January 2022

Always there for you

5
The staff at Halesworth Branch always accomodating what ever the weather and circumstances, making you feel part of Suffolk Building Society. Reviewed on: 26th January 2022

Yes, There is still a Building Society that values it's customers !

5
Unlike most organisations in the Banking Sector, which seem to be shunning any direct dealings with their customers, Suffolk Building Society still values those that save and invest with them. Others seem to just take your money then hide, whilst Suffolk BS is proud to keep that personal contact Reviewed on: 26th January 2022

Great people, great value

5
In the current financial situation I could not be happier - it works for me Reviewed on: 26th January 2022

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