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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1417 reviews)

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4.93

Based on 1,417 reviews, last reviewed 31st Jul 2025

58% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Available, accomodating and necessary Professional service and welcoming. Face-to-face contact. Accessible for easy transactions. Reviewed on: 31st July 2025

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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1417)

Good service

Very helpful, knowledgeable staff. Friendly atmosphere in branches and phone calls answered swiftly and professionally. Reviewed on: 26th January 2022

Efficient, Friendly and Local

Easily accessible premises with friendly staff who always appear to recognise me. Very patient and keen to help an elderly customer (who doesn't possess a smart phone!) It's so good to have their cheerful presence on the high street. Reviewed on: 26th January 2022

Helpful friendly courteous and accessible

Always received first class service and advice Reviewed on: 26th January 2022

Friendly and competent

I have always been given good advice on all savings matters. Reviewed on: 26th January 2022

We are treated as people

The range of products suits several situations that people might be in. Reviewed on: 26th January 2022

Great Human Interface Banking

The direct human interface contact I have had over the years with IBS, keeps me coming back time after time. I feel valued, I trust where my money is and the staff are always so polite and helpful. Keep doing what you are doing SBS and you will keep my business and my continued recommendation to friends and family. Reviewed on: 26th January 2022

good savings account and helpful

When we were in first lock-down their office worked with us via the post and phone to renew our savings account for a further year. Reviewed on: 26th January 2022

Professional, thoughtful and responsive

Always cheerful and helpful; they try and resolve your issues Reviewed on: 26th January 2022

Best Building Society in Easr of England

Customer focused and always friendly and helpful staff. Reviewed on: 26th January 2022

Years of friendly service

We've had a mortgage (now redeemed) and savings with Suffolk Building Society for over 30 years and have always encountered friendly faces and support. The membership event scheme they ran pre-Covid was brilliant and we enjoyed many days out with them at places of interest in our beautiful county. Reviewed on: 26th January 2022

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