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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1436 reviews)

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4.93

Based on 1,436 reviews, last reviewed 24th Sep 2025

41% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Setting up a Saver account There was a problem submitting my details when trying to open a Regular savings account. The system consistently returned an error after pressing subm... Read more Reviewed on: 24th September 2025

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1436)

Jack was very professional, helpful and polite.

Jack was very professional, helpful and polite. Reviewed on: 5th April 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Jack and it’s made their day! Response date: 30th April 2025

Friendly, Amazing staff, Local

Kirsty was amazing! She explained everything perfectly to me when I didn't understand. Reviewed on: 4th April 2025

Straightforward, Prompt, Steady

Local, Personal (Not I.T. Fixated), Passbook. Reviewed on: 3rd April 2025

Helpful, Knowledge, Pleasant

Very helpful, easy to open account. Very tidy and clean area. Reviewed on: 1st April 2025

Helpful and professional

Friendly, professional, helpful. Reviewed on: 1st April 2025

Local, Fair, Helpful

It's a small mutual building society and local. Reviewed on: 1st April 2025

Great, Forward Thinking

Marie was fantastic! Cannot fault her knowledge. Reviewed on: 1st April 2025

Accessable/Friendly/Trustworthy

Local branch - easily locatable. Very friendly and nice. Reviewed on: 1st April 2025

Two very satisfied customers.

We made the appointment to arrange two ISA accounts, following a previous appointment, to open accounts for our grand children. We opened 3 accounts for them, and whilst there we asked about ISA’s, Jack was extremely helpful and gave us information we hadn’t known. This encouraged us to open ISA’s with you. At both appointments, Jack was extremely helpful and showed good knowledge regarding the accounts we were interested in. His help was much appreciated. We opened our other accounts with you in 2022 and have been really happy with the service we’ve received. We’ve found all your staff to be friendly and helpful. Reviewed on: 28th March 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. Great to hear from you, Clive, especially with such a glowing review. We’re blushing! Response date: 30th April 2025

Always very helpful

Very happy in my dealings with Suffolk Building Society. Reviewed on: 28th March 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hello! Thank you so much for such lovely feedback. Hearing from happy customers genuinely gives us a little spring in our step. Response date: 30th April 2025

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