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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2405 reviews)

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4.92

Based on 2,403 reviews, last reviewed 10th Aug 2026

25% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Really helpful, hoping an account on behalf of my fa... Really helpful, hoping an account on behalf of my father. Reviewed on: 10th August 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2405)

Very efficient at Felixstowe, very happy

Very efficient at Felixstowe, very happy Reviewed on: 26th June 2026

Local to where I live.

Local to where I live. I always feel very welcomed at Aldeburgh branch. Reviewed on: 25th June 2026

Excellent service

My child had some inheritance that needed a very specific trust account that not many banks or buildings societies offer. After being given false information and a lack of clarity by many providers, Suffolk made the process so simple. Alexandra laid out everything that was needed to open the account, guided me each step of the way, and kept me well informed on each stage of the application. A pleasure. Thankyou Reviewed on: 25th June 2026

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Alexandra and it’s made their day! Response date: 7th July 2026

Great Service

Great help and support, very helpful Reviewed on: 25th June 2026

Everyone very friendly and helpful at the Ipswich to...

Everyone very friendly and helpful at the Ipswich town centre branch, Reviewed on: 25th June 2026

Two thumbs up.

An excellent experience-all my queries were dealt with very professionally. Reviewed on: 24th June 2026

Had two wonderful ladies help me close my late mothe...

Had two wonderful ladies help me close my late mothers account and found an old account I had from twenty years ago so happy all round Reviewed on: 24th June 2026

Walked past and popped in for a coffee

Was offered lots of different options as this is going to be for my granddaughter. Was given impartial advice and after some logical thinking, ended up with the best option. Reviewed on: 24th June 2026

Great staff and lay out.

Made very welcome..staff (Laura) has all the information required..use Woodbridge and ravenswood branches all very good and well layer out. Reviewed on: 23rd June 2026

Rachel was very professional and patient.

Rachel was very professional and patient. Lovely experience at Felixstowe. Reviewed on: 23rd June 2026

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