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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2405 reviews)

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4.92

Based on 2,405 reviews, last reviewed 11th Aug 2026

25% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Spoke with jack about adding husband onto the account. Spoke with jack about adding husband onto the account. He took the time to really get to know us and was really helpful. Lovely place to work Reviewed on: 11th August 2026

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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2405)

Friendly helpful staff at Halesworth

Friendly helpful staff at Halesworth Reviewed on: 23rd June 2026

Savings account

Met the team at the Hadleigh show this year and had a very interest conversation with them, off the back of that conversation i have decided to open a savings isa. I wasn’t entirely sure which savings account was the best fit but was offered good advice and guidance Reviewed on: 22nd June 2026

Nice to have personal service, very friendly and eff...

Nice to have personal service, very friendly and efficient Reviewed on: 22nd June 2026

Annie is always a smiling face and the team are away...

Annie is always a smiling face and the team are aways very helpfully Reviewed on: 19th June 2026

Woodbridge is a good branch.

Woodbridge is a good branch. Local and helpful, lovely bakery opposite too Reviewed on: 19th June 2026

Have been a customer with you for over fifty years...

Have been a customer with you for over fifty years and have always found you very helpful. Over those years you have enabled us to purchase two properties and have saved with you . The staff have always been very helpful and supportive. Reviewed on: 19th June 2026

A new customer received a professional and friendly...

A new customer received a professional and friendly welcome Reviewed on: 19th June 2026

Went to a bank to open an account for my grandchildr...

Went to a bank to open an account for my grandchildren and they made it difficult. Was only allowed 15 minutes and the rate was poor. Came to Suffolk building society and it was much easier. Better rates as well. Reviewed on: 19th June 2026

Customer service

Given helpful information and updates dealt with efficiently Reviewed on: 18th June 2026

We took out two ISA’s, it was very straightforward

We took out two ISA’s, it was very straightforward Reviewed on: 18th June 2026

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