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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1240 reviews)

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4.92

Based on 1,240 reviews, last reviewed 31st Jan 2025

53% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very helpful The ladies were very helpful with what I needed. Reviewed on: 31st January 2025

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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1240)

Competitive interest rates

Always found Sudbury branch of Suffolk Building Society to be very helpful and informative and give decent savings rates. Reviewed on: 3rd July 2024

Very conveniently based

Friendly staff. Good explanation of products and services. Reviewed on: 3rd July 2024

Opened an ISA today with Marie at Woodbridge branch...

Opened an ISA today with Marie at Woodbridge branch done quickly and efficiently. I have been a customer of Ipswich now Suffolk Building Society for over 30 years Reviewed on: 3rd July 2024

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. Great to hear from you, Mrs M, especially with such a glowing review. We've shared your review with Marie and she's blushing! Response date: 4th July 2024

Real people!

1. I walked into a branch 3 miles from my home 2. There were real peole behind the desk. 3. They were professional, friendly and efficient. Reviewed on: 3rd July 2024

Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your brilliant review! It’s great being on the high street and being able to see our members face-to-face. Pop in again soon. Response date: 4th July 2024

Excellent service ...

Excellent service, amazing team at Woodbridge branch , Went above and beyond to help me and my children, great communication from them , I wouldn’t go anywhere else now . Reviewed on: 20th June 2024

Reply from Suffolk Building Society, formerly Ipswich Building Society Hello! Thank you so much for such lovely feedback. You've given us a little spring in our step for the weekend! Response date: 21st June 2024

A positive and refreshing experience

Quick communication to answer my request for an appointment and what I needed to bring with me to open an account. The advisor was friendly and helpful and could answer all my questions. They spent time showing me how to set up my account on line which was a bonus. Reviewed on: 18th June 2024

New Account

I opened an account today with the assistance of Benny Townley, he was so efficient and extremely helpful. It made such a difference dealing with someone face to face. Reviewed on: 14th June 2024

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi, Lorraine. That’s very kind of you! We’ve shared your feedback with Benny and it’s made his day! Response date: 17th June 2024

Community, service, understanding

Could do with a cash card to use at Post Office. Regular opening on high street - maintain this. Reviewed on: 13th June 2024

Accessible and friendly

Very friendly, efficient, accessible staff. Reviewed on: 13th June 2024

Friendly, efficient, local

Walk the god to the branch - do business dealing with a person - walk on, perfect. The staff are always kind and efficient, helpfully sorting out my requests. Nice to be greeted by name in Tesco. There for us during Covid. Reviewed on: 13th June 2024

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