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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1214 reviews)

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4.91

Based on 1,214 reviews, last reviewed 3rd Jan 2025

32% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Visited to open up a new account / membership Visited to open up a new account / membership Reviewed on: 3rd January 2025

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1214)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

I cannot fault the customer service I received from...

I cannot fault the customer service I received from SBS: they managed to fit me in at very short notice, were incredibly helpful and were able to set up my account that morning. I would not hesitate to recommend them to anyone. Reviewed on: 21st December 2024

Helpful, fair, friendly

Very friendly and helpful atmosphere in branch. Reviewed on: 30th October 2024

Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your brilliant review! It’s great being on the high street and being able to see our members face-to-face. Pop in again soon! Response date: 1st November 2024

In branch service review

Face-to-face, very positive and helpful - able to make financial decisions easily. You can talk to someone in branch and open an account straightaway with very knowledgeable/helpful staff. Reviewed on: 30th October 2024

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s a wonderful review – Thank you! We try and make financial decisions feel easy and informed, so it’s great to hear we’re doing it well. Response date: 1st November 2024

Savings appointment Face to Face

My wife and pre-booked an appointment with branch manager Vicky at the Halesworth branch with regard to ISA's. What is so lovely about Suffolk Building Society is the personal face to face old school service and one of the reasons we took out two ISA's with them. Vicky was professional, attentive and efficient, and all paperwork arrived in the post one day later. A great experience, so please, please Suffolk Building Society do not loose that face to face personal service, it's rare in the financial services business. Reviewed on: 26th October 2024

For the community

Local branch, easy to complete desired things with everything explained clearly and with a smile. Reviewed on: 25th October 2024

The best

Branch staff were very, very helpful in explaining every aspect of our accounts. Reviewed on: 24th October 2024

Great local service

Very friendly and easy service, and also very local with good savings rates. Reviewed on: 23rd October 2024

Friendly, efficient, helpful

Efficient, friendly, and Tracy was very helpful. Reviewed on: 21st October 2024

Friendly, helpful, pleasant

I have been a customer for many years. The staff over the years have always been excellent. It cannot improve. Reviewed on: 21st October 2024

Very easy to make appointment fantastic to have face...

Very easy to make appointment fantastic to have face to face appointment we much prefer this to online. .Products explained in full and clearly and very happy with our choice of product. Benjamin was extremely helpful and listened to our needs and requirements. Reviewed on: 18th October 2024

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s a wonderful review – Thank you! We try and make everything feel easy, so it’s great to hear we (and Benny!) are doing it well. Response date: 21st October 2024

Friendly and efficient

Very friendly and helpful, made me feel at ease and explained what I needed. Reviewed on: 16th October 2024

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