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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2411 reviews)

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4.92

Based on 2,411 reviews, last reviewed 15th Aug 2026

28% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Staff were very helpful and friendly Staff were very helpful and friendly Reviewed on: 15th August 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2411)

Excellent local business

Very good experience, no improvement required. Reviewed on: 31st December 2024

Local, helpful, personal service

I like the fact that I can talk face-to-face with a person. Reviewed on: 30th December 2024

Friendly, pragmatic, local

Calm, polite and professional service. Reviewed on: 30th December 2024

Local, trustworthy, community-minded

I like having a local branch, I feel safe having face-to-face interactions. I feel my money is sage as it is not online. Reviewed on: 30th December 2024

Reliable, safe, excellent

I love that I can save money and it's not through online banking. It works better for me to save with SBS. Reviewed on: 23rd December 2024

I cannot fault the customer service I received from...

I cannot fault the customer service I received from SBS: they managed to fit me in at very short notice, were incredibly helpful and were able to set up my account that morning. I would not hesitate to recommend them to anyone. Reviewed on: 21st December 2024

Professional, friendly, precise

Friendly, professional service. Everything clearly explained in detail. Reviewed on: 17th December 2024

Friendly, warm atmosphere

Very friendly staff. Nice atmosphere. Reviewed on: 17th December 2024

In the town

I like going into a branch to have contact. Reviewed on: 13th December 2024

Friendly and helpful

All staff are friendly and very helpful. Reviewed on: 11th December 2024

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