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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.94
Based on 1,598 reviews, last reviewed 2nd Jan 2026
8% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

5

Rachael was very helpful and efficient in dealing wi... Rachael was very helpful and efficient in dealing with my matters. I could not of been more pleased. The branch is easy to get to and parking is avail... Read more Reviewed on: 2nd January 2026
Eddie's avatar
Eddie

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1598)

Very likely

5
Very helpful and friendly service . The staff were very knowledgeable Reviewed on: 7th February 2023

Saving account

5
I’d be recommending opening an account and thought I’d take the plunge staff where happy and friendly I’ve been really pleased with there services Reviewed on: 7th February 2023

No fuss, no bother.....

5
SBS have always provided a good service; no fuss, no bother, no pressure, and quite good interest rates. Their staff are knowledgeable, curtious and friendly. I don't want all the bells and whistles that some providers are prone to, I just want a simple service that works for me with no agrievation. Well done SBS. Reviewed on: 7th February 2023

Simply the best

5
Always friendly and so helpful, good products to suit all ages of customers Reviewed on: 7th February 2023

Second to none

5
Polite, smiley and professional. What more do you want from a local business that has their customers at the heart of what they do! Reviewed on: 7th February 2023

Friendly approach. Always helpful.

5
I have always had a very friendly reception from the staff of our Sudbury branch. I can discuss anything with them and they have time to talk to you, even if they haven't, if you know what I mean. Reviewed on: 7th February 2023

Super Service

5
Open an account without a problem receiving super service and very good rates. They keep in touch with news and product details Reviewed on: 7th February 2023

Always there to help

5
Although I only gave a small ever growing savings account Ipswich and now Suffolk have been there when I have needed them Reviewed on: 7th February 2023

helpfulness in branch

5
staff are always available with no waiting time, and always fully umderstand what i am asking, they are most cheery and approachable and give sound advise when needed. Reviewed on: 7th February 2023

long term customer

5
I have always found the staff at Suffolk Building Society friendly, courteous, and helpful. I love the fact that they know Suffolk so well and their members events have helped me to get to know the county even better! Reviewed on: 7th February 2023

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