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Swinton Insurance: Car insurance reviews

Name: Car insurance
Rating: 2.77 (112 reviews)

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2.45

Based on 112 reviews, last reviewed 17th Mar 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

31%

12%

46%

Latest highest rating:

5

Great experience with Swindon when sorting out my ca... Great experience with Swindon when sorting out my car insurance. They requested additional information and I was kept updated on the whole process. Th... Read more Reviewed on: 24th August 2024

Latest lowest rating:

1

Con Artists - avoid at all costs! I cancelled my policy within a couple of hours after being told I was going to be charged an extra £200 for cover and was charged a £45 'service fee' ... Read more Reviewed on: 17th March 2025

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About this product

You can get a Swinton car insurance quote over the phone or online.

Swinton offer three different levels of comprehensive car insurance: Essentials, Classic and Premier. Once you have a Swinton car insurance policy, you can view your documents, manage your policy and update your details online via the app.

Swinton car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Swinton before, you can also leave a review and share your experience.

Swinton Insurance Car insurance reviews (112)

Review of the Swinton Insurance, Car insurance:

Friendly & helpful

After many years of staying with the same company, “the post office”I decided to switch, I spoke with an extremely polite and helpful lady, as well as saving money, I was impressed with the experience, after all “good manners are free”! Later that week after telling the post office why I was cancelling, I received a renewal quote from them in the post, it had gone up! Reviewed on: 11th September 2018

Appalling service

Swinton insurance turned out to be a nightmare even before the insurance kicked in. Due an error, of which we had no part whatsoever, Swinton made upsetting and urgent demands the night before Christmas, threatened repeatedly to cancel our insurance, and made changes to our no claims history to a period before we became their clients. Throughout our interactions with the company, customer service has proven to be unreasonable and unfriendly. Overall, becoming Swinton's clients has proven to be a thoroughly unpleasant experience. Reviewed on: 27th February 2020

Terrible Company To Deal With When Car Is Stolen

Terrible Company! I will never use Swinton Car Insurance Company again. I had a BMW stolen in June. They didn't really do anything other than chase money from me. The underwriter were great and done everything they needed to. Swinton on the other hand decide to chase me for £285 when I only had £160 left to pay on the policy. I've paid the full amount to get rid of these pests but will never use them again. I would seriously consider not using them as if you have a car stolen you won't get any support or courtesy car and all they will do is hound you for your money. Reviewed on: 22nd January 2020

Excellent company

I've been with Swinton insurance for a few years now, they are always very helpful with any queries I have. Reviewed on: 14th September 2019

Faithful and loyal

Always a happy voice at the end of the line and a very helpful one too. Reviewed on: 12th September 2019

Ok, nothing special

Competitive price but average service. Reviewed on: 11th September 2019

Great insurance package

Great insurance package but ensure you do not just let them renew your policy without calling them for a better quote. They emailed to say thank you for renewing and I called as I compared other prices and they were too high and I got the exact same package as I was renewing for over £125 less per year. Reviewed on: 1st September 2019

A pretty good choice

This provider has been good at paying out (I was hit by a lorry while parked and someone hit the back of my car in traffic) but the parent increase is quite large for accidents where you're not at fault. the main issue is they won't insure learners on the same policy which makes it difficult to practice. Reviewed on: 1st September 2019

Efficient and thorough

I felt the quote they offered me was fair and competitive. As a customer, I felt valued. Their manner was professional yet friendly. Reviewed on: 15th July 2019

Re-newal

The only company that did not raise it's prices at re-newal time and were the cheapest. Reviewed on: 18th April 2019

Re-newal

The only company that did not raise it's prices at re-newal time and were the cheapest. Reviewed on: 12th November 2018

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Swinton Insurance: Car insurance reviews

No new 5 star reviews

200% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Swinton Insurance Car insurance reviews (112)

Friendly & helpful

Appalling service

Terrible Company To Deal With When Car Is Stolen

Excellent company

Faithful and loyal

Ok, nothing special

Great insurance package

A pretty good choice

Efficient and thorough

Re-newal

Re-newal

Do you have a different Swinton Insurance product?

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