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Tesco Bank: Car Insurance reviews

Name: Car Insurance
Rating: 2.63 (509 reviews)

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2.40

Based on 509 reviews, last reviewed 29th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

5

Car stolen away from home, staff great, information... Car stolen away from home, staff great, information very good, easy process although long winded but I get that. Only three weeks before conclusion bu... Read more Reviewed on: 26th October 2024

Latest lowest rating:

1

Been with these for 8 months now, but now found a ch... Been with these for 8 months now, but now found a cheaper policy elsewhere, but tesco want to charge me £222 to cancel. Apparently they go by mileage.... Read more Reviewed on: 29th January 2025

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About this product

At Smart Money People, we collect Tesco Bank car insurance reviews to help you make an informed decision when choosing your next provider.

Tesco Bank offers car, home, pet and travel insurance policies, with a guaranteed discount for Tesco Clubcard members. Tesco Bank’s standard car insurance policy is available to anybody over the age of 21, with a black box policy available for those aged 17-35.

What do you need from a car insurance policy? Do you want easy access to a simple website in order to manage your policy whenever suits you best? Find out what Tesco Bank customers have to say about its online systems by reading our Tesco Bank car insurance reviews. Perhaps you want protection against uninsured drivers or extra cover for your in-car entertainment. Whatever your needs, check out the reviews on Smart Money People to see how well Tesco Bank has been rated by its customers.

Have you had a car insurance policy with Tesco Bank? Consider leaving a Tesco Bank car insurance review on Smart Money People to help other drivers just like you. Did you use the Tesco Clubcard discount, and if so, did you see a notable difference in price? How did you find the customer service support? Whether your experience is good or bad, share it with our Smart Money People community. Together, we can increase trust and transparency in financial services.

Tesco Bank Car Insurance reviews (509)

Review of the Tesco Bank, Car Insurance:

excellent,easy and no fuss

been with Tesco for a few years now as it was the cheapest by far and included breakdown cover.the process online is fast and easy and documents arrived in 3 days. Reviewed on: 26th March 2015

Cowboy insurance company

I went online and purchased tesco car insurance fully comp and business thought all was ok and a good price. But to my horror they phoned a month later to inform me I was not insured for business and could not explain why, the conversation went on for a good 45 mins with the person on the phone contradicting themselves and couldn't explain to me why they had not covered me for business when it clearly says on my policy that I was covered. Wasn't getting anywhere so asked them to cancel the policy immediately and return my money to which they said they would minus £20 for what I don't know they truely should stick to groceries and leave the serious stuff to people who know what they are doing. Tesco have lost all my business now and my families as I will not be dealing with any part of their business again. Terrible customer service, They had me driving round doing my pharmacy patient deliveries with no cover. Go elsewhere is my advice. Reviewed on: 18th September 2023

Joke of a company.

Been with them for 2 years, first year paid £60-£70 no problems no claims nothing.. second year came automatic renewal.. suddenly price is £100 a month.. called up managed to get it back down to £66 a month another year and goes by then this year 2023.. they automatically renal it at £110 I call up on the phone for 40 mins leave the call and their new discount is £115 looool… plus a £30 cancellation fee. Nah go online for 7 mins I find a quote for £48 a month within mins. Reviewed on: 9th September 2023

Ripped off with cancellation fee

Called to cancel my insurance today as it is no longer required and I was advised I had to pay a £40 cancellation fee. So not only has the company received 100’s of pounds from me they still want more. Please be aware before you purchase!! Reviewed on: 1st September 2023

Great Customer Service

Easy to deal with Simple Setup Calling to a person easy enough Helpful Polite What you expect from a service provider. Reviewed on: 30th August 2023

Absolutely disgusting insurance

Wouldn’t even give them 1 star but had no choice. Where do I start. I’ve drove for 7 years and never had a crash or had to make a claim until this year. Now I’ve only had this insurance for 10 months so it’s almost over. I had a crash that wasn’t my fault I immediately contacted my insurance let them know what happened. It then took over a full working week for them to even get back to me about a courtesy car which I paid money for in my insurance. Now my boss recently got into a crash and had to make a claim funny enough he got a courtesy car within 2 days of notifying his insurance. Now I’m not with the same insurance he was but they both used enterprise as a courtesy car place. My insurance failed to get me a courtesy within a working week and said that was acceptable. Not only was I paying ridiculous prices for the car I have but I also have a black box so they wanted £190 off me every month just for a Ford fiesta WITH a black box. So I obviously cancelled my claim because it was over a week I had no car no way of travel so I cancelled the claim and had to sort my own transport out and own temporary insurance until I could fix my car with a private mechanic. All whilst my current insurance is still running so that wasn’t put on hold I was still paying for that aswell. So all these things they should pay for with the expensive insurance I had to fork out money from my own pocket to do their job. So obviously I then filed a complaint. It then took weeks a weeks for them to get back to me I wanted to be reimbursed the money I spent on temporary insurance and vehicle because mine was off the road. They then basically got round to emailing me a month after saying they have done everything up to standards and I will not be getting no money back from them. So I’m taking it further. I suggest anyone that sees this to never go with Tesco Bank Box Insurance they are useless. All they want is your money and do not want to help you. Reviewed on: 29th August 2023

Price quoted extortionate

After receiving many emails from Tesco asking me as a Clubcard member to try them for a quote. I drive a Nissan, 12000 miles per annum, 15 years no claims, car parked in locked garage day and night. The Tesco quote was £1100 more than my renewal quote from LV Insurance don’t waste time applying. Reviewed on: 29th August 2023

Car insurance

They are very competitive with their prices Reviewed on: 24th August 2023

Zero flexibility bunch of bullies

I was struggling to get a document to them and I consistently gave them valid reasons why I could not, Nobody seemed to know exactly what docs I give and nobody could give me sound advice Cancelled my policy on short notice. Would not recommend to anyone bunch of bullies. Reviewed on: 24th August 2023

Good value, easy to setup

Good value insurance, easy to setup and manage with the online system Reviewed on: 24th August 2023

Simple and easy

It was so easy to set up my car insurance with Tesco Bank and it's great that they offer an extra discount if you have a clubcard too! It's my second year with them now and probably won't be my last. Reviewed on: 23rd August 2023

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