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Tesco Bank: Home Insurance reviews

2.50
Based on 112 reviews, last reviewed 12th Feb 2025
100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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32%
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14%
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3%
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2%
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49%

Latest highest rating:

5

Relief at the excellent service received from Tesco. My hearing is very impaired which causes confusion as I am elderly. However Faz who dealt with me with my next year's insurance was brilliant. He wa... Read more Reviewed on: 19th December 2024
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BMC

Latest lowest rating:

1

They refused to claim for water from my shoer They refused to claim for water from my shoer Reviewed on: 12th February 2025
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Paul E

About this product

As a homeowner, your biggest asset is likely to be your home. Therefore, finding a robust home insurance policy is vital and you want to be confident that your provider is reputable. At Smart Money People, we want to make this process easier for you. We collect Tesco Bank home insurance reviews to help you make an informed decision when choosing your next provider.

Tesco Bank offers separate buildings and contents policies or a combination of the two. Choose fro
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Tesco Bank Home Insurance reviews (112)

Review of the Tesco Bank, Home Insurance:

They refused to claim for water from my shoer

1
They refused to claim for water from my shoer Reviewed on: 12th February 2025

2315383V I am extremely disappointed with the incom...

1
2315383V I am extremely disappointed with the incompetence of the Tesco home insurance claims team. It has now been over 72 hours since I was promised a call from the claims manager, and I have yet to receive any communication. This lack of follow-up is unacceptable and reflects poorly on how the company treats its clients. My initial conversation with the claims handler, Julian, was frustrating. She was not only rude but also unhelpful, displaying aggressive behavior and maki... Reviewed on: 8th February 2025

Relief at the excellent service received from Tesco.

5
My hearing is very impaired which causes confusion as I am elderly. However Faz who dealt with me with my next year's insurance was brilliant. He was very patient and helpful and could not have done more to assist me. Due to my hearing being even more impaired due to a bad cold Faz was amazing, he could so easily have become exasperated but he remained calm and patient. My insurance is all sorted now and I am so grateful for the help received. Thank you Faz. Reviewed on: 19th December 2024

Tesco home insurance renewal Scam

1
Had Tesco home insurance. Renewal came through by email whilst I was in holiday so didn’t get round to renewing it until the day it expires. Rang up as I hadn’t been able to get onto their website, to be told it had finished at midday that day & I couldn’t renew it. I was told I would have to start again as a new customer. The advisor then gave me a quote that was double the one I had had for the renewal! Wouldn’t budge at all so I went elsewhere for my insurance. ... Reviewed on: 17th December 2024

insurance rip off !

1
I call Tesco home insurance to make a claim on my house They sent a surveyor in to inspect the damage and told me the claim will fail . He said Tesco are very strict about claims. So I told him what is the point of me paying them several hundred pounds a year for insurance cover. So what do they cover ?? cover their profits ? for next year renew its best if they pulled up a chair sit and wait for my phone call could be a long wait !!!! In the end i win they will loose . they wi... Reviewed on: 12th October 2024

Home insurance with TESCO Bank

4
Took out home insurance with TESCO Bank on line and the process was very smooth and easy. The quote given was the cheapest by well know providers and I accepted. Reviewed on: 4th September 2024

They Auto renew at very high increases

4
They Auto renew at very high increases Reviewed on: 4th September 2024

I got a great price and cover for my home and conten...

5
I got a great price and cover for my home and contents insurance Reviewed on: 4th September 2024

Tesco have reduced my premiums and upped my cover.

5
I have been with Tesco home insurance for several years now and they are always cheaper than any of the comparison sites or match the prices but with better cover. This year and last year I increased my covers and the prices actually went down, you cannot get better than that! Reviewed on: 2nd September 2024

Their home and contents cover is comprehensive and c...

4
Their home and contents cover is comprehensive and can be amended to meet individual needs. Always found them to be professional and helpful on the phone and their prices are competitive and we've paid in our view a good price for what they offer so would say to others, give them a try for a quote, you might be pleasantly surprised ! Reviewed on: 28th August 2024

Convenient because use Tesco Bank for other services...

5
Convenient because use Tesco Bank for other services, coverage good for the money. Reviewed on: 25th August 2024

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