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Tesco Bank: Home insurance reviews

Name: Home insurance
Rating: 4.10 (131 reviews)

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4.10

Based on 131 reviews, last reviewed 4th Sep 2026

1100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

39%

12%

44%

Latest highest rating:

5

So easy to set up and easy to customise. So easy to set up and easy to customise. Reviewed on: 4th September 2026

Latest lowest rating:

1

Tesco home insurance what a Joke!! Returned home from two week holiday to find water damage in lounge ceiling above window. We contacted Tesco insurance and they asked us how do we thin... Read more Reviewed on: 24th February 2026

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About this product

Tesco Insurance give Clubcard holders a discount on their home insurance policies.

Tesco home insurance provides unlimited building cover as standard and contents cover of up to £100,000. You can manage your Tesco home insurance policy online. All home insurance policies offer optional extras for an additional cost.

Tesco home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco Bank before, you can also leave a review and share your experience.

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Tesco Bank Home insurance reviews (131)

Emergency cover useless

The phones are not answered in an emergency . The 3rd party repairs are not friendly .my gas was cut off out of spite rarther than spend 10mins to fix the problem. Cannot get my heating back on as no one answers the phone . Avoid at all costs Reviewed on: 1st November 2023

Awful

Worst customer service I have ever experienced from a financial institute / supplier / insurance company. Everytime you phone up expect to be on hold for at least 45 mins. Expect to be transferred, and put on hold again, during every call. The emergency cover they sell is provided through another party - took 3 months to fix and emergency leak in my home. Staff do not listen and are intent on talking over you resulting in false information / actions. Do not touch! Reviewed on: 18th October 2023

Value for money

The right price for the right cover Reviewed on: 12th October 2023

Renewal notification and pricing

Zero reminder of impending renewal. Premium had doubled. No explanation. Clearly seeking to exploit laziness or otherwise of customers. I know all insurance firms do this, but the brazen attempt to quietly rip me (and I presume plenty of others) off is enough to warrant this review Reviewed on: 12th October 2023

When you have a claim Tesco pushed the claim to SBS claim management

SBS is useless. Know nothing much except talking down on customer. We are Tesco's customer NOT YOUR ENERMY! Reviewed on: 28th September 2023

Read the email. Answer the phone.

Still waiting for them to respond to my email which I sent because I couldn't get through on the phone! Reviewed on: 6th September 2023

great provider

My home insurence quote came up to £43.74 per year which is a bargain price for £85K cover (75K content & 10K valuables). Application process was simple and straightforward. Took less than 5 minutes to get a quote, complete the application and receive a confirmation. Great experience. Reviewed on: 23rd August 2023

Great Cover, Value & Service

Tesco Home insurance is really great. The cover is extensive and is very competitively priced. Their customer service is excellent and the agents very helpful and responsive. Reviewed on: 23rd August 2023

Excellent value

Tesco bank seem to offer excellent value on their home Insurnace the process of getting it was really easy as well would highly recommend. Reviewed on: 23rd August 2023

So far, so good. But if I claim????

Been reasonable value for house insurance, but you never know how good a company is until you need to claim.... And so far, I haven't. Reviewed on: 23rd August 2023

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