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Tesco Bank: Home Insurance reviews

Name: Home Insurance
Rating: 2.77 (113 reviews)

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2.47

Based on 113 reviews, last reviewed 5th Apr 2025

100% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

32%

14%

49%

Latest highest rating:

5

Relief at the excellent service received from Tesco. My hearing is very impaired which causes confusion as I am elderly. However Faz who dealt with me with my next year's insurance was brilliant. He wa... Read more Reviewed on: 19th December 2024

Latest lowest rating:

1

Automatic renewal Rip Off! I have just received my automatic renewal notice from Tesco Insurance (31/03/2025) for the next 12months and they are “demanding” a 48% (!) increase ... Read more Reviewed on: 5th April 2025

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About this product

As a homeowner, your biggest asset is likely to be your home. Therefore, finding a robust home insurance policy is vital and you want to be confident that your provider is reputable. At Smart Money People, we want to make this process easier for you. We collect Tesco Bank home insurance reviews to help you make an informed decision when choosing your next provider.

Tesco Bank offers separate buildings and contents policies or a combination of the two. Choose fro...

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Tesco Bank Home Insurance reviews (113)

Their home and contents cover is comprehensive and c...

Their home and contents cover is comprehensive and can be amended to meet individual needs. Always found them to be professional and helpful on the phone and their prices are competitive and we've paid in our view a good price for what they offer so would say to others, give them a try for a quote, you might be pleasantly surprised ! Reviewed on: 28th August 2024

Convenient because use Tesco Bank for other services...

Convenient because use Tesco Bank for other services, coverage good for the money. Reviewed on: 25th August 2024

Reasonable prices.

The policy was easy to understand and at a reasonable price. As I have not need to contact them since it is harder to evaluate customer service. Reviewed on: 23rd August 2024

One to remember

Still going through the claim, two months later! And still they ask for additional information. Absolutely not the best one to use, I would have expected any claim to have been done by now but Tesco have been shocking. Reviewed on: 30th July 2024

Absolutely awful, no response now for three weeks an...

Absolutely awful, no response now for three weeks and its still going on. I registered the claim over 2 months ago. After having the loss adjuster attend to check this a valid claim (which is fine and fair). I was made to feel like a criminal more than a victim. Having been insured for 20 years, never ever claimed once and this is the level of service received. I have been told I am covered then I am not covered. they cant decide and they cant be bother to respond. Just one to a... Reviewed on: 16th July 2024

Please, I implore anybody contemplating using Tesco...

Please, I implore anybody contemplating using Tesco Bank / Tesco Home insurance, STOP and think again. A truly untrustworthy organisation that is an affront to the Tesco Brand. Image.https://youtu.be/-A1isFC03hY?si=aVz-vUtwOO_FL943 Reviewed on: 23rd June 2024

Wife lost her phone whilst out walking, immediately...

Wife lost her phone whilst out walking, immediately contacted Tesco home insurance to raise a claim, from the very 1st moment i felt to be a criminal, I was bombarded with tasks to do before they would pay anything, it took a total of 7 weeks for Tesco to agree to pay out for my loss, I constantly had to chase for an update not once did Tesco contact me 1st, the last conversation I had was “we are still waiting on some information “ they requested this 5 weeks previous and I sen... Reviewed on: 14th June 2024

I got the emergency cover and they were not able to...

I got the emergency cover and they were not able to send me an engineer. they told me to get my own engineer and they were gonna refund me the invoice. I paid the invoice and they did not read found me the money for the emergency. I’ve been waiting two months and nothing. Reviewed on: 18th April 2024

They keep raising the premiun every year.

They keep raising the premiun every year. Good service though. Reviewed on: 15th March 2024

Dont bother

Avoid,told me roof would have to blown off to get any insurance claim even though I'd tiles blown off dnd damaged felt underneath Reviewed on: 8th January 2024

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