Write a review

Tesco Bank: Pet Insurance reviews

Name: Pet Insurance
Rating: 3.32 (100 reviews)

View other Tesco Bank products

2.94

Based on 100 reviews, last reviewed 26th Sep 2024

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

45%

13%

32%

Latest highest rating:

5

Excellent service quick turnaround of claims Excellent service quick turnaround of claims Reviewed on: 4th September 2024

Latest lowest rating:

1

Won't pay up. Just been advised that Tesco Pet Insurance are refusing to pay for dental checks and clean for our dog because the vet made reference to her teeth hav... Read more Reviewed on: 26th September 2024

Read all reviews See your review

About this product

When choosing the right insurance policy, navigating the sea of providers on the market can be a challenging task. At Smart Money People, we want to simplify this process for you. We gather Tesco Bank pet insurance reviews, to provide you with valuable insights into the provider.

Tesco Bank is underwritten by Royal & Sun Alliance Insurance Ltd to provide pet insurance for cats and dogs. There are four cover levels to choose from: Accident & injury, Standard, Extra and Premier. Tesco Bank also offers discounts on insurance policies for Clubcard members.

If you're considering Tesco Bank as your next pet insurance provider, explore the reviews available on Smart Money People. Discover what level of cover policyholders chose and whether they were satisfied with their choice. Learn about the provider’s customer service and claims process through the firsthand experiences shared in our Tesco Bank pet insurance reviews.

Have you ever held a pet insurance policy with Tesco Bank? Share your honest experiences with our Smart Money People community. Why did you choose Tesco Bank, and has the provider met your expectations? Has the policy suitably covered all of your pet's needs? Share any interactions you've had with the customer service team or claims process. Would you consider renewing your policy? Whether good or bad, write a Tesco Bank pet insurance review today.

Tesco Bank Pet Insurance reviews (100)

Review of the Tesco Bank, Pet Insurance:

Good product

Good product quite expensive but good. Reviewed on: 17th March 2023

Pet insurance claim

Insurance claim submitted for my dog after his operation to remove a benign lump. Settled within days. Amazing customer service. Reviewed on: 5th September 2022

Good Value and Comprehensive Insurance

Haven't had to use this yet which is good but they've been very easy to set up with and the policy is good. Reviewed on: 15th August 2022

Easy option

Easy to deal with, good communications and justifiable cost increases for my aging pet. Reviewed on: 14th August 2022

Old fashioned processes. First claim rejected, even though condition not pre-existing

Everything slow and paper based. Claims forms filled out by hand and submitted via email, so prehistoric, policy paperwork all paper based and takes weeks to arrive. Claim for one dog’s ear infection refused because they said she had treatment for it before our policy started. Even though that was a completely different issue. Poor. Will be looking for a different insurance company. Reviewed on: 18th June 2022

Disappointed

My dog, had a yeast infection in her ear, the overall cost was £350. She has had three previous infections over her almost six years of age. Tesco, refused to pay, said she had the condition ongoing from 2017! Ear infections are acute, not chronic, and like humans, dogs can get them. Vet wrote a letter, advising, it was a different type of yeast, still refused to pay! I am so disappointed with a Tesco, I expected better. I will not insure my animals with them ever again, nor will I recommend them, I have walked with my feet and no longer shop with them either. Reviewed on: 11th June 2022

Never any problems

I've been insuring my dogs with Tesco for many years. They've never rejected a single claim. I find them fair, and their customer service helpful and polite. As long as your claim complies with their T&C's, your ok. I would recommend them any time. Reviewed on: 27th May 2022

Premium increases of in excess of 50% annially

Very responsive to claims, however be aware, after a claim your premiums will almost double year on year. Stay clear rip off Reviewed on: 29th April 2022

A CLAIM OF £500 AND MY PREMIUM DOUBLED

I HAVE JUST RECEIVED MY PET INSURANCE RENEWAL AFTER PUTTING IN A CLAIM OF APPROXIMATELY £500 AND MY MONTHLY PAYMENT HAS GONE FROM £31 TO £62. NOT ONLY THAT - RECEIVED MY RENEWAL THE 22ND MARCH ONLY TO FIND IT RENEWED ON 18TH!!!! AVOID THIS COMPANY AT ALL COSTS Reviewed on: 23rd March 2022

Courteous helpful service

My puppy broke her leg and needed a plate screwing into bones for best outcome and prevent further breaks. Rang tesco to tell them and they said straight away before going to emergency vet that she was covered. Rang to see if referral vet was o their list of accepted vets and they were. Cost of treatment has been approx. 5560. She went through 3 different vets hands during course of treatment. All were paid within 5 days of forms submitted. All the phone calls I made were handled well and professionally in a friendly sympathetic manner. I would not have afforded this treatment without insurance. Reviewed on: 17th March 2022

Avoid this company will not pay claim

Avoid like the plague. When I had my shar pei puppy was noticed she had mild entropy and was stated by my vet no treatment was needed. After 6 years she had to have eye surgery as she had an eye ulcer and they will not pay the fees for vet surgery to clear this ulcer as it was noted this entropy was recorded in 2016. Even though I have had her insured with Tesco since 2017 after free insurance given with the price of the puppy they are refusing this claim. I shall be insuring her in future somewhere else in future Reviewed on: 22nd February 2022

Do you have a different Tesco Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Tesco Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub