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Family Building Society: Mortgages reviews
Based on 435 reviews, last reviewed 9th May 2025
122% increase in 5 star reviews
in the past 90 days100% decrease in 1 star reviews
in the past 90 days
EXCELLENT SERVICE.
I spoke at length with Louise regarding the probability of me moving home and porting my mortgage to the new property. My overall experience was excel...
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Reviewed on:
9th May 2025
Dissapointed
Here’s a reworded version of your feedback:
**"The experience with Family was disappointing. There was a significant delay in reviewing the documen...
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Reviewed on:
23rd January 2025
About this product
Family Building Society Mortgages reviews (435)
The person I dealt with on the phone was really frie...
Reply from Family Building Society
Response date: 1st May 2025
I sometime struggle with the way Family BS underwrit...
Reply from Family Building Society
Response date: 1st April 2025
Needed advice about changing or porting my mortgage.
Reply from Family Building Society
Response date: 1st April 2025
Efficient communication about a complex subject.
Reply from Family Building Society
Response date: 1st April 2025
Very helpful staff and polite.
Reply from Family Building Society
Response date: 1st April 2025
Louise Taylor was very friendly and professional in...
Reply from Family Building Society
Response date: 1st April 2025
Breath of Fresh Air
Reply from Family Building Society
Response date: 1st April 2025
Don't come much better than that!
Reply from Family Building Society
Response date: 1st April 2025
very help full people and good service
Reply from Family Building Society
Response date: 1st April 2025
We spoke with Rian Brasier today and he could not ha...
Reply from Family Building Society
Response date: 1st April 2025
Informative and friendly.
Reply from Family Building Society
Response date: 1st April 2025
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