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Family Building Society: Mortgages reviews
Based on 378 reviews, last reviewed 14th Feb 2025
3% increase in 5 star reviews
in the past 90 days100% increase in 1 star reviews
in the past 90 days
Don't come much better than that!
No waiting, David was quick, knowledgeable, helpful and resolved my query with maximum courtesy and minimum fuss. Thank you.
Reviewed on:
14th February 2025
Dissapointed
Here’s a reworded version of your feedback:
**"The experience with Family was disappointing. There was a significant delay in reviewing the documen...
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Reviewed on:
23rd January 2025
About this product
Family Building Society Mortgages reviews (378)
Great customer service - poor website
I have never called the FBS and come away disappointed.
Reply from Family Building Society
Response date: 4th September 2024
Friendly and succinct replies to all questions and e...
Reply from Family Building Society
Response date: 4th September 2024
We rang the Society and received excellent service t...
Reply from Family Building Society
Response date: 4th September 2024
Although not complete in the process yet of applying...
Reply from Family Building Society
Response date: 4th September 2024
Very good service
Reply from Family Building Society
Response date: 4th September 2024
Rosie was very informative and helpful
Reply from Family Building Society
Response date: 4th September 2024
Rosie made everything so easy today, took all the st...
Reply from Family Building Society
Response date: 30th July 2024
Guy was very helpful.
Reply from Family Building Society
Response date: 25th July 2024
A Pleasure to Deal With
Reply from Family Building Society
Response date: 25th July 2024
Spoke with Serena concerning my mortgage and renewal...
Reply from Family Building Society
Response date: 25th July 2024
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