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Family Building Society: Savings reviews

4.51
Based on 668 reviews, last reviewed 24th Feb 2025
31% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
14%
See only 3 star reviews
5%
See only 2 star reviews
3%
See only 1 star reviews
6%

Latest highest rating:

5

The lady I spoke to today was helpful and my questio... The lady I spoke to today was helpful and my questions were answered efficiently. Reviewed on: 24th February 2025
Sheila Briggs's avatar
Sheila Briggs

Latest lowest rating:

1

Read my review and don't take out a 5 year bond.. I had a 5 year bond with the society which expired mid october 24. As I was out of the country at the time, the society decided to reinvest my money ... Read more Reviewed on: 30th December 2024
Carol S's avatar
Carol S

About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Family Building Society Savings reviews (668)

Review of the Family Building Society, Savings:

So happy to be a part of this society

5
So efficient and professional. Always a pleasure to talk to them on the phone. Always pleasant and friendly - thank you. Reviewed on: 17th May 2022
Reply from Family Building Society Thank you for taking the time to leave us a review Peter. We are so pleased to hear that you are happy to be a part of this society. Response date: 18th May 2022
The Family Building Society Logo
Family Building Society

Part of the Family

5
I have opened a Family Bond account, it was simple and straightforward. They have kept me informed by email throughout. Reviewed on: 26th July 2019

Friendly, helpful and efficient. We also like the principle behind their idea of supporting families.

5
We have saved with Family Building Society for over two years now and have always found them to offer decent rates and a very good service. Reviewed on: 26th July 2019

Nice and simple to use

5
Chose Family BS due to the ease of the web site and good rates Up to now hassle free Reviewed on: 26th July 2019

Innovative product

4
Great to find a Building Society who creates original saving schemes. In these days of pathetic savings rates they have the 'Windfall Bond' which gives a chance of winning a prize! Reviewed on: 26th July 2019

Very friendly and helpful- went the extra mile with their support

5
They were extremely helpful when I was setting up a fixed term savings account and for some inexplicable reason I was having trouble confirming my id. Due to their assistance I was able to sort out the difficulty which had been plaguing me for ages. Thank you Family Building Society. Reviewed on: 26th July 2019

On line savings

3
I'm not really keen on online accounts but to get anything near a decent % interest it's the way to go. In my experience the people I've dealt with at F.B.S. have been excellent and very helpful. Reviewed on: 26th July 2019

Easy setup for savings

5
set up an easy access account with FBS - Easy to set up and manage, with a good rate - so in for the long term. Reviewed on: 26th July 2019

Fantastic customer service.

5
I took out what I thought was 4 windfall bonds but put all the money in one bond by mistake. The error was immediately rectified and they couldn't have been more helpful Reviewed on: 26th July 2019

true to its name consistantly market best savings rates.pot-in here why look elsewhere

5
we are more than happy to save & sleep happily thanks for alerts Reviewed on: 26th July 2019

Good service

5
These people are thorough in their service...security is good, accessibility to help is prompt and efficient. Very happy with them. Reviewed on: 26th July 2019