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Family Building Society: Savings reviews

Name: Savings
Rating: 4.48 (904 reviews)

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4.56

Based on 904 reviews, last reviewed 5th Jul 2025

335% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

75%

12%

Latest highest rating:

5

Assisting amateurs An amateur at taking out savings ( a bond ) via the Internet. People at the Family Bldg Soc showed great patience in guiding me through the technical... Read more Reviewed on: 4th July 2025

Latest lowest rating:

1

Truly terrible. Truly terrible. Access to savings denied for no apparent reason. Asked to reset password ? Nothing happened Reviewed on: 5th July 2025

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About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Family Building Society Savings reviews (904)

Excellent service

My accounts are managed on line but my experience has been that when I need to contact them they have offered great support- knowledgable, reasonably quick to resolve an issue ; and they answer the phone promptly! Reviewed on: 25th November 2020

Windfall account

Easy enough to open, good service, fun way to invest Reviewed on: 25th November 2020

Great staff and great products

We are modest users only with two savings products one of which was a Power of Attorney Account. With other institutions the procedure for opening such an account was fraught with difficulties. With the FBS it was simple but thorough and secure with staff being very helpful throughout. Reviewed on: 25th November 2020

The most consistent savings rates

Have been with the Society for over 30 years. Their rates are rarely uncompetitive Reviewed on: 24th November 2020

Excellent service from staff, who are excellently led.

Although, they offer excellent online facilities - my preferred way-if you have to use the phone there is easy access and if a helpful answer is not immediately possible, you are rung back in good time. Reviewed on: 24th November 2020

Great service

I always feel welcome when I visit the Epsom branch and this encourages me to continue using FBS. I have always found a competitive account. Reviewed on: 23rd November 2020

Very Good

Know what they are doing unlike the banks Reviewed on: 22nd November 2020

A very good Building Society

Always polite and helpful whenever I have had occasion to phone with a query. Reviewed on: 21st November 2020

Excellent Company

Feel our money is safe with The Family Building Society Reviewed on: 20th November 2020

great product

ISA pays good interest rate. usually one of the highest on the market. Reviewed on: 20th November 2020

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